EAP-DebitConnect (Shopware Edition) Collection and credit assessment

About the Extension

With EAP-DebitConnect, the integrated accounts receivable management in your shopware backend, you receive payment monitoring, dunning, receivables and risk management in one tool from a single source.

The functions of the plugin can be automated via the Shopware Cronjob and can therefore be executed automatically at regular intervals.

With the automatic payment reconciliation, all incoming and outgoing transactions of your bank accounts are displayed in your Shopware backend and automatically assigned to your open items. The payment information and amounts are stored with the order and the payment status is set accordingly to paid, partially paid or return debit. The sales call is made via standard HBCI/FinTS access from your shopware backend. No manual CSV upload or additional banking software or an account with a cloud-based banking service provider is required.

The comparison takes place on the basis of the order data and is supported by extensive filter functions such as Regular Expression to correct the prefix for invoice number details. However, if a payment cannot be clearly assigned, it is displayed with suggestions for manual posting.

It is also possible to send incoming payment confirmations with your own e-mail template to your customers.

The direct debit payment method can also be managed with DebitConnect. New orders with this payment method and an open payment status can be listed and output as a DTA file for creating the payment transaction order. The direct debit as well as possible bank return direct debits are recorded and handled via the automated payment posting. Any bank return debit costs incurred are recorded separately and taken into account in the dunning process.

An up-to-date open items accountinglist in your shopware backend as well as detailed payment information in the order details support your customer service and support.

In suggestion lists, the open items are listed on the basis of criteria, deadlines and filters that can be individually configured for your company to send payment reminders or to start the commercial dunning process.

DebitConnect supports three dunning levels. The sending of payment reminders (incl. invoice document) with your own e-mail template. The commissioning of a reminder service free of charge for you and transfer to debt collection without cost risk* up to judicial assertion. The order status is maintained and set to 1. reminder, 2. reminder etc. according to the dunning levels reached.

From detailed overviews to online file inspection of current collection mandates, every process in the shopware backend becomes transparent and you retain control at all times. In addition to this information in the order details, your customer service department also has the option of setting a reminder stop at order or customer level.

If there are payment disruptions for a customer, so that a process has been transferred to the dunning system, a block can be set automatically for insecure payment methods such as invoice purchase. As soon as the settlement of the receivable has been determined via the payment reconciliation, the block can be automatically lifted again.

This risk management can be supplemented by a SCHUFA credit check (B2C and B2B), identity check or age verification.

In order to use SCHUFA products in the EAP Debit Connect, an existing contract with SCHUFA Holding AG is required.

Overview of functions:

    Automated allocation of turnover from your bank accounts to prepayment, invoice and direct debit orders, including entry of payment data for the order details.

·         Direct debit module with DTA output.

·         Open items accounting lists administration with payment and collection information.

·         Free reminders and collection with V.O.P., can also be automated via Cronjob.

·         Risk management with blacklist control for insecure payment methods in the event of payment errors.

·         SCHUFA credit check (B2C and B2B) for mail order companies/online shops incl. SCHUFA industry score.

·         Age verification with SCHUFA-IdentityCheck Premium.

*As the basis for cooperation in receivables management (dunning service/collection) and thus a prerequisite for the use of the plug-in is the framework agreement of V.O.P GmbH & Co. KG, Hauptstraße 62, 56745 Bell, registered debt collection agency by the President of the Regional Court of Mainz, Registration No.: 75 E 119/08. If your debtor fails to pay in breach of his obligations, you can request the exemption of the debt collection agency registered with V.O.P GmbH & Co. KG can demand the exemption of the fees incurred by V.O.P GmbH & Co. This claim for exemption (payment of the debtor's fees to V.O.P GmbH & Co. KG) is assigned to V.O.P GmbH & Co. KG.