Tawk - Live Chat Widget (Support) for Shopware

by Code Cap

Rating: 4.9

Downloads: 1,154

With this widget you can use the free Tawk service. Tawk is a free messaging app that lets you monitor and chat with visitors on your website. Reduce abandoned shopping carts.

Free

Compatible with:

4.3.0 - 5.7.20

Includes:

All updates

During the subscription all released updates are included for free

Shopware 6 status:

There will be no successor for this extension

Description

About the Extension

Tawk is a free messaging app that lets you monitor and chat with visitors on your website. Reduce abandoned shopping carts.

You need a free tawk.to account to use this plugin.

Agents Chat Apps for Windows, Mac, iPhone, Android and in the Browser.

The color and language of the widget can be customized in the tawk.to backend (Deutsch, Englisch, Französisch, Spanisch, Italienisch and many more).

Create a separate Tawk Widget for every Subshop and show the Widget in different languages and appearance.

Plugin is not displayed correctly?

Support

You have a question about the plugin?
Use our contact form on our website and write us a message.
www.code-cap.com

Plugin is not displayed correctly!

If you are not using the standard theme, please check that the theme file "frontend/index/index.tpl" contains the block "frontend_index_header_javascript_inline".

Delete the cache and compile the theme. If this doesn't help, please contact us here.

Tags

support contact chat live realtime help customer reqeust widget mail ticket helpdesk

Details

Available: English, German
Latest update: 5 June 2025
Publication date: 8 September 2015
Version: 2.2.0
Category: Comments / Feedback

Resources

Reviews (22)

Average rating

4.9

Based on 22 reviews

5.0 Functionality

4.9 Usability

4.9 Documentation

5.0 Support

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Funktioniert nicht

5.0

by Oscar

26 September 2015 18:00

Wird auf der Seite nicht angezeigt. Man kann dieses Plugin wesentlich einfacher selber einbauen ohne dieses "Plugin" welches nur einen code von Tawk.to einbindet.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

by Code Cap 25 January 2016 17:41

Falls sie Probleme haben, kontaktieren sie uns bitte und wir versuchen das Problem schnellstmöglich zu lösen. Falls etwas mal nicht richtig angezeigt wird, löschen sie den Shopware Cache und kompilieren sie das Theme neu.
Eine Bebilderte Anleitung finden sie unter diesem Link. https://s3.amazonaws.com/f.cl.ly/items/1B2u2n3E2W072f352l3L/benroe-shopware-cache.gif

Läuft super

5.0

by Simone

24 September 2015 17:48

Dieses Plugin ist super und leistet gute Dienste. Danke!

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

About the Extension Partner

Code Cap

See all extensions

Partner Status

Shopware
Extension Partner

Details

Ø-Rating: 4.9

Average rating of 4.9 out of 5 stars
Partner since: 2015
Extensions: 6

Support

Based in: Germany
Speaks: German, English
Response time: Very quickly

2.2.0 30 January 2021

Change Plugin option "Widget Id" to Tawk "Direct Chat Link"

2.1.0 23 January 2021

min Shopware 5.5.0
New: Name/Mail automatic assign to Widget if user is logged in
Fix: Widget not shown with newer Shopware versions

2.0.0 22 March 2019

min Shopware 5.2.0
Code refactoring for new plugin structure
Added an option to show the widget only on specific pages

1.1.1 9 December 2016

fixed a CLI bug /////

1.1.0 25 May 2016

Subshop support

1.0.1 9 October 2015

- automatic cache refresh and rebuild theme template after plugin installation