Restrict customer accounts

by blackpoint GmbH

Rating: 5.0

Downloads: <100

With this plugin it is possible to prevent changes of invoice and/or shipping addresses as well as the payment method and to completely block the checkout for customer groups.

Annually €5.00* /month €80.00 * €60.00* /year after first year €80.00* /year Promotion valid until 5 December 2025 23:59 37.5% discount This is the combination of a 20.83% promotional discount and a 16.67% annual discount.

Monthly €8.00* /month Cancelable monthly

Compatible with:

5.2.13 - 5.7.20

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

The extension is also available for Shopware 6:

Restrict Customer Account

Description

About the Extension

This app offers the possibility to prevent changes to the billing and/or shipping address and if necessary to deactivate the address book completely. It is also possible to prevent the customer from changing the payment method.

In addition, it is possible to block the checkout process for certain customer groups.

Do you have any questions about installing or using the app or would you like to make a request for the next version? Via shopware@blackpoint.de you can reach the right contact person directly. We are looking forward to your feedback!

Details

Available: English, German
Latest update: 5 June 2025
Publication date: 27 December 2018
Version: 2.3.2
Category: B2B extensions

Resources

Reviews (1)

Average rating

5.0

Based on 1 reviews

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

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Hervorragende Erweiterung & exzellenter, schneller Support

5.0

by Rouven Tux

18 November 2025 09:46

Die Erweiterung funktioniert zuverlässig und ermöglicht es, bestimmte Kundengruppen daran zu hindern, Rechnungs- oder Lieferadresse, Zahlungsarten oder sogar den gesamten Bestellvorgang zu ändern. Die Installation und Einrichtung verliefen unkompliziert und verständlich.

Besonders hervorheben möchte ich jedoch den Support: Der Kontakt war äußerst freundlich, schnell und lösungsorientiert.
Mir wurde sogar ein individuelles Update speziell für meine Shopware-Version bereitgestellt – und das in beeindruckend kurzer Zeit. Dieser Service verdient ausdrücklich ein großes Lob!

Vielen Dank an das Team für den hervorragenden Support und den sehr angenehmen Austausch.

Fazit: Eine absolut empfehlenswerte Erweiterung mit außergewöhnlich gutem Kundenservice.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

About the Extension Partner

blackpoint GmbH

See all extensions

Partner Status

Shopware
Bronze Partner
Shopware
Extension Partner

Details

Ø-Rating: 4.7

Average rating of 4.7 out of 5 stars
Partner since: 2014
Extensions: 46
Certifications: Certifications

Support

Based in: Germany
Speaks: German, English
Response time: Quickly

Shopware 6 certified

2.3.2 22 March 2022

Bugfix when creating new addresses if customer account was not restricted

2.2.2 3 November 2021

Bugfix: Fixed update routine.

2.2.1 18 October 2021

Bugfix: Address changes in the backend caused an error.

Version 2.2.0

Feature Release: Added the possibility of choosing from existing addresses.

2.1.0 7 July 2021

Shopware 5.7 compatibility

2.0.0 19 March 2019

Feature Release: It is now possible to allow certain customer groups to change the billing address, shipping address and payment method, even if this has been prohibited.

1.1.2 18 January 2019

Bugfix: Plugin was not compatible with listing modes "Live product reloading" and "Live product and filter reloading".

1.1.1 27 December 2018

1.1.1Prevented payment fallback message if a payment method may not be used. This resulted in permanent messages from guest customers, although they could not change this if changing the payment method was forbidden.
1.1.0Added the possibility to disable checkout process for certain customer groups.
1.0.0Initial release