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Knowledge Base / FAQ

Knowledge Base / FAQ

by LENZ eBusiness GmbH (1) Ratings 33 Downloads
Knowledge Base / FAQ
Knowledge Base / FAQ
Knowledge Base / FAQ
Knowledge Base / FAQ
Knowledge Base / FAQ
Knowledge Base / FAQ
Knowledge Base / FAQ
             
Preview: Knowledge Base / FAQ Preview: Knowledge Base / FAQ Preview: Knowledge Base / FAQ Preview: Knowledge Base / FAQ Preview: Knowledge Base / FAQ Preview: Knowledge Base / FAQ Preview: Knowledge Base / FAQ
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Can be used in:

Cloud / Self-hosted

You can run Shopware in the cloud or use it as a self-hosted solution for your shop. Here you can check if a particular extension can be used in the cloud or self-hosted variant.

Not available
This extension cannot be used in a Shopware Cloud shop. Cloud Self-hosted
App demo
Support
This Extension Partner responds very quickly to support requests
Details
  • Order number: lenz774242684642m
  • Extension Partner: LENZ eBusiness GmbH
  • Version: 6.0.0
  • Last update: 6 May 2024
  • Language support: de_DE en_GB
  • Self-hosted compatibility:
    6.1.2 – 6.1.6
    6.2.0 – 6.2.3
    6.3.0.0 – 6.3.0.2
    6.3.1.0 – 6.3.1.1
    6.3.2.0 – 6.3.2.1
    6.3.3.0 – 6.3.3.1
    6.3.4.0 – 6.3.4.1
    6.3.5.0 – 6.3.5.4
    6.4.0.0
    6.4.1.0 – 6.4.1.2
    6.4.2.0 – 6.4.2.1
    6.4.3.0 – 6.4.3.1
    6.4.4.0 – 6.4.4.1
    6.4.5.0 – 6.4.5.1
    6.4.6.0 – 6.4.6.1
    6.4.7.0
    6.4.8.0 – 6.4.8.2
    6.4.9.0
    6.4.10.0 – 6.4.10.1
    6.4.11.0 – 6.4.11.1
    6.4.12.0
    6.4.13.0
    6.4.14.0
    6.4.15.0 – 6.4.15.2
    6.4.16.0 – 6.4.16.1
    6.4.17.0 – 6.4.17.2
    6.4.18.0 – 6.4.18.1
    6.4.19.0
    6.4.20.0 – 6.4.20.2
    6.5.0.0
    6.5.1.0 – 6.5.1.1
    6.5.2.0 – 6.5.2.1
    6.5.3.0 – 6.5.3.3
    6.5.4.0 – 6.5.4.1
    6.5.5.0 – 6.5.5.2
    6.5.6.0 – 6.5.6.1
    6.5.7.0 – 6.5.7.4
    6.5.8.0 – 6.5.8.10
    6.6.0.0
    6.6.0.2 – 6.6.0.3
    6.6.1.0 – 6.6.1.2
    6.6.2.0
Description Reviews 1 Configuration manual Changelog Demo
Description
Fill your Shopware shop with a knowledge base / FAQ-Pages to inform your customers perfectly.... more
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Product information

Highlights

  • Expand your shop with a knowledge base / FAQ area
  • Easy creation of a knowledge base / FAQ area
  • Different page types are available

Features

  • Quick and easy to set up a knowledge base
  • Knowledge Base - Overview
  • Knowledge Base - Category page
  • Knowledge Base - article page
  • Optional: a CMS page can be assigned to the article page

Description

Fill your Shopware shop with a knowledge base / FAQ-Pages to inform your customers perfectly. Create articles, categories and pages with interesting content for your customers.
You can assign a separate CMS page for the article page.

Page types:

  • Article page (Shows a single KB-Article, own URL)
  • Category page (A page that shows all articles that belongs to that category, own URL)
  • KB-page (A page with your handpicked KB-Categories, own URL)
  • KB-Overview (A page that shows all knowledge base pages.)
From v5.0.0 you can store a meta title and a meta description for each KB article, KB category and KB page.

Further information

General information
Our apps are developed on the basis of the standard functionalities of the basic Shopware 6 system. This applies to the functionalities and designs of the basic system. Individual themes cannot be taken into account when developing the app. It may therefore be necessary to make individual adjustments to the theme in order to display all elements/functionalities correctly.

Compatibility
We develop our apps with compatibility in mind. If compatibility cannot be guaranteed, we will note this in the app description. We cannot guarantee the compatibility of our apps with apps from other manufacturers. Due to the large number of apps offered in the Shopware Community Store, a compatibility check is not possible. Likewise, we cannot guarantee compatibility with Shopware apps that are not included in the Community Edition.

Support
We will check whether the specified error is caused by our apps or has another cause. Depending on the result of the investigation, we will inform you whether the rectification is chargeable or not. If independent changes have been made to our apps, the work involved will be invoiced. 

Test version
You can easily test all apps available in the Shopware Community Store from LENZ eBusiness. Choose the rental version of the app. The rental version always includes a trial month with which you can test our app free of charge for 30 days. Please take advantage of the trial month to make sure that the app meets your requirements.

Individual customizations
We make individual customizations to our apps. Send us an email to support@lenz-ebusiness.de with your contact details and your customization request. We will discuss your customization request with our team and then get back to you.

Reviews 1
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Customer reviews

Average customer rating from 1 reviews:

Total
Functionality
Usability
Documentation
Support

Ein tolles Plugin das wir als FAQ verwenden

From:
1 Sep 2021

Nach langem Suchen sind wir fündig geworden und können unsere FAQ endlich strukturiert und inklusive Medien darstellen. Auch ein paar Änderungswünsche hinsichtlich der Individualisierung sowie ein Bug wurden schnell und kompetent per Update umgesetzt bzw. behoben.

Total
Functionality
Usability
Documentation
Support
Configuration manual
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Configuration manual

  • Install
  • Activate
  • Fill your Knowledge Base (Admin: Content -> KB Articles / KB Categories / KB Pages) with content.
  • Go to Catalogue -> Categories in Administration and add a new category from type "user defined link" with target to a Knowledge Base Category.

Changelog
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Changelog

Version 6.0.0

TASK | Compatibility with Shopware 6.6.
Requirements:
- The extension now requires at least Shopware version 6.6.0.0.

Version 5.0.0

IMPROVEMENT | Added meta title and meta description.

Version 1.0.10

- TASK | Compatibility with Shopware 6.5.


Requirements:

- The plugin now requires at least Shopware version 6.5.0.0.

Note: BEFORE UPDATING TO SHOPWARE 6.5.0.0, deactivate the app, then update, then activate.

Version 1.0.9

TASK | Rebuild Administration for Shopware 6.4.11.1.

Version 1.0.7

- BUGFIX | Translation did not work in Storefront.

Version 1.0.6

- BUGFIX | Added snippets in Storefront.

- IMPROVEMENT | Loading only categories in navigation that are matching to current category / article.

Version 1.0.5

TASK | Added compatibility with Shopware 6.4.0.0.

TASK | Updated plugin.png.

Version 1.0.4

- IMPROVEMENT | Template improvements for knowledge base pages.

- BUGFIX | KB articles can now be saved without defining content-field.

- BUGFIX | Fixed a bug in seo url generation.

- IMPROVEMENT | Cms pages can now be assigned to knowledge base articles.

Version 1.0.2

- BUGFIX | Readded support for HTML in database fields.

Version 1.0.1

- TASK | Removed files that are not needed anymore.

- TASK | Added compatibility with Shopware 6.3.0.0.

- IMPROVEMENT | Set max image size for articles.

- IMPROVEMENT | Added navigation with knowledge base categories to article and category page.

- IMPROVEMENT | Added simple search to knowledge base navigation and index page.

- BUGFIX | Show only 5 articles per category on kb page.

Version 1.0.0

Initial Shopware release.

Demo
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Demo

German

Frontend Demo
Backend Demo
Name Auf Anfrage bei LENZ eBusiness GmbH Password Auf Anfrage bei LENZ eBusiness GmbH

About the Extension Partner

LENZ eBusiness GmbH LENZ eBusiness GmbH Shopware Premium Extension Partner Shopware Bronze Partner Shopware Premium Extension Partner Shopware Bronze Partner 116 Extensions 5 Ø Rating
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