FAQ Manager - CRM Helpcenter

by pluszwei

Rating: 3.0

Downloads: <100

FAQ Manager Helpcenter allows you to easily create and manage frequently asked questions (FAQs) professionally as a Help center for your Shopware 6. Clean, minimalistic design.

Annually €12.42* /month €178.80 * €149.00* /year 16.67% discount In comparison to the regular monthly price

Monthly €14.90* /month Cancelable monthly

Compatible with:

6.4.0.0 - 6.6.8.2

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Get fewer customer inquiries by answering relevant questions in a help center
Best practices from us on how to best structure your FAQs to achieve a high level of customer satisfaction
Use of a CMS template that meets the highest standards, both in terms of design and user guidance
Increase customer satisfaction
DSGVO compliant

Features

Easy and intuitive management of categories, subcategories, and articles
State of the art CMS template that adapts to the style of your shop
Optimized design, so that users find the right answer to their questions, you can sit back and watch the benefits
Specific search function, so your users always find exactly what they are looking for
Display of related search terms and other help center articles

Support of SEO URLs, Friendly URLs
SEO Optimised (SEO Title, Meta Keywords, Meta Description)
Highlighting of articles through "featured function"
Display of the reading time of articles
Assign to Sales Channel

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About the Extension

Offer your customers the service they deserve.

We have developed our FAQ Manager Helpcenter plugin together with experienced customer support admins and agents. With the help of our innovative extension, it is possible to meet the highest demands without spending a lot of money on an enterprise solution.

Convince yourself and try it out with our free test version. We are always looking forward to your feedback.

Plugin with enterprise functionality at a good price
Simple and clean page design, matching your Shopware theme
Easy administration for you and effective self-service for your customers

Details

Available: English, German
Latest update: 11 November 2024
Publication date: 30 September 2021
Version: 3.0.1
Category: Special features

Resources

Reviews (1)

Average rating

3.0

Based on 1 reviews

3.0 Functionality

3.0 Usability

3.0 Documentation

3.0 Support

Leave a review!

If you downloaded this extension you can write a review in the Shopware Account.

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Hat bei uns nicht funktioniert

3.0

by Albert Brüggemann

6 June 2024 11:58

Optisch sehr ansprechen... konnte es aber in unserer Testumgebung nicht testen. SW 6.6.1.2 - konnte weder bei den Einträgen noch bei den Kategorien einen Verkaufskanal auswählen. Kam ein JS Fehler. Deshalb deinstalliert und ein anderes installiert.

3.0 Functionality

3.0 Usability

3.0 Documentation

3.0 Support

by pluszwei 7 June 2024 16:59

Vielen Dank für das Feedback. Wir schätzen Ihre Meinung sehr. Die Anmerkungen helfen uns, unser Plugin weiter zu optimieren und besser auf die Bedürfnisse unserer Nutzer einzugehen.

About the Extension Partner

pluszwei

See all extensions

Partner Status

Shopware
Extension Partner

Details

Ø-Rating: 4.9

Average rating of 4.9 out of 5 stars
Partner since: 2021
Extensions: 10

Support

Based in: Germany
Speaks: German, English
Response time: Quickly

German

Frontend:: Go to demo

Admin:: Go to demo
Name:: admin
Password:: shopware