FAQ Manager SEO with rich snippets for shopping experiences
Description
Highlights
About the Extension
Shop pages that are enriched with FAQs can significantly improve the shop's customer service. With this extension, you can create FAQs that can be integrated anywhere in the shop via an experience world element.
Various FAQ managers are available for managing your FAQs. You can create central FAQs, category or product-specific FAQs and FAQs for landing pages.
The central FAQs can be flexibly integrated on category pages or product detail pages. The assignment can be made directly in the category or article, but also in the FAQ configuration. The central FAQs can also be combined with category or article FAQs. To visually separate the central FAQs, they can optionally be displayed as a group with their own heading.
The FAQs for categories, articles and landing pages are created individually for each category, article or landing page and can therefore be created individually. These FAQs are also integrated into the layout with the "FAQ list" element.
To give your customers a better overview of all questions and answers, the table of contents is displayed at the beginning of the FAQ block, which can optionally be hidden. The individual FAQs contain anchor links that refer to the respective FAQ. In addition, the FAQs can optionally be displayed as an accordion.
The FAQs are automatically labelled as "rich snippets" with this extension. This means that Google can display this structured data in the search result. This makes them stand out from other Google search results and increases the likelihood of them being clicked on. Normally, an HTML code must be integrated to add semantic information. "Rich snippets are already fully integrated in the FAQ Manager.
Further information
General
Our extensions are based on standard functions of Shopware 6 (Community Edition) and the standard responsive theme. Individual or heavily customised themes cannot be taken into account during development. In such cases, adjustments may be necessary to ensure full compatibility.
Compatibility
Our extensions are generally compatible with each other. If functions are mutually exclusive or overlap, we explicitly point this out in the extension description.
We guarantee compatibility with the Community Edition and the standard theme. If you encounter any difficulties, we will of course be happy to assist you. We cannot guarantee compatibility with third-party extensions or Shopware Premium extensions.
Support
Our support team is happy to help! Please submit your support request via your Shopware account.
Please check the following in advance:
- Latest version of the extension installed
- Valid rental licence
- Error also occurs in the standard theme
- Third-party extensions are deactivated
- No custom code modifications to the extension
For the analysis, we require:
- Unrestricted admin access
- Additional SSH or database access, if necessary
Important: You are responsible for setting up and removing access. We also recommend a staging or development environment for support.
If it is determined that the cause is not related to our extension (e.g. theme customisations, third-party plugins or server configuration), further analysis will be carried out at a charge after prior consultation.
Trial version
When you rent for the first time, you can test our extension free of charge for 30 days. Use the trial period to check out all the features at your leisure. If you have any questions, our support team will be happy to assist you at any time.
Customisations
Do you need a custom extension or customisation? We are happy to help:
- info@lenz-ebusiness.de – with a brief description of your requirements
- Or book an appointment directly at: https://lenz-ebusiness.de/kontakt/
Features
We always develop new features and extensions based on the latest Shopware version. All functions described always refer to the latest version of the respective extension.
Disclaimer
Our extensions are carefully developed and regularly updated. Nevertheless, we cannot guarantee error-free operation at all times, as shop configurations, server environments or third-party extensions can have individual influences.
We are not liable for damages unless they are due to intentional or grossly negligent behaviour on our part. Please always check the system requirements and compatibility in your shop environment before updating.
Transparency
Open and transparent communication is important to us. Your feedback helps us to continuously improve our extensions.
If you are satisfied, we would appreciate a positive review – it helps us and other shop operators alike.
You can find more information about our extensions in our documentation: https://docs.lenz-ebusiness.de/
Details
- Available: English, German
- Latest update: 5 February 2026
- Publication date: 12 November 2020
- Version: 7.0.2
- Category: Special features
Resources
Reviews (2)
Kompliziert in der Einrichtung
Ein Must-Have für SEO und Kundeninformation
Support: Schnell und kompetent. Einfach erreichbar und für Anregungen immer offen. Dazu gibt es noch ein paar Anwender-Tipps gratis dazu. Danke!
Nachtrag: Das aktuelle Update des Plugin (2.1.0) ermöglicht es, FAQ in Gruppen zu sortieren. Damit kommt gleich mehr Übersichtlichkeit in die FAQ, sie lassen sich schnell und einfach in Themenbereiche gliedern.
About the Extension Partner
LENZ eBusiness GmbH
Partner Status
-
Shopware
Bronze Partner -
Shopware
Premium Extension Partner
Details
- Ø-Rating: 4.9
- Partner since: 2014
- Extensions: 87
- Certifications: Certifications
Support
- Based in: Germany
- Speaks: German, English
- Response time: Very quickly