FAQ Professional

by SYNERGY NETWORKS GmbH

FAQ Professional: Assign FAQs by tags, products, categories, variants, landing pages, and shipping methods. Display as a tab or CMS block. SEO optimisation via rich snippet integration.

Expected release: October 2025

Compatible with:

Self-hosted

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Flexible assignment via tags: Assign FAQ groups to products, categories, variants, landing pages or shipping methods
Customised display: Integrate FAQs as a tab on product pages or as a CMS block in experience worlds
SEO optimisation: Automatic rich snippets for better visibility on Google
Custom styling: freely customise colours, icons, font sizes and spacing
Increased customer satisfaction: answering standard questions increases customer satisfaction

Features

FAQ group management: Create your own groups, assign questions and prioritise the order in which they are displayed
Product detail page integration: Display FAQs as a tab or alternatively as a CMS block in individual experience worlds
Variant and shipping method support: Assign FAQ groups to specific product variants or shipping methods
Detailed configuration: Freely choose the position of the FAQ tab or deactivate individual tabs to use CMS blocks instead
Content maintenance in the admin area: Create questions and answers with formatted text, assign groups and manage them centrally

About the Extension

With FAQ Professional, you can manage frequently asked questions centrally in Shopware 6 and display them exactly where your customers expect to find answers. The plugin allows you to manage FAQ groups that can be flexibly assigned to products, categories, variants, landing pages or even shipping methods using tags.

You can display the FAQs as a tab or CMS block on the product detail page using tags, or place them in experience worlds via a CMS block. This allows you to customise information for each individual page.

Thanks to integrated SEO optimisation, the FAQs are recognised as rich snippets and can be highlighted in the search results of Google and other search engines – for greater visibility and better click-through rates.

FAQs and groups can be imported via CSV file, provided the file is in the same format as the previously exported CSV export.

The plugin offers custom styling options to adapt the appearance of the FAQs to your shops: colours, font sizes and icons can be freely configured.