Resend order confirmation email

by ACRIS E-Commerce GmbH

Rating: 5.0

Downloads: <25

Resend order confirmation emails directly from the order with freely selectable sender, recipient, email template and optional additional text and attachments.

Annually €4.08* /month €58.80 * €49.00* /year 16.67% discount In comparison to the regular monthly price

Monthly €4.90* /month Cancelable monthly

Compatible with:

6.5.0.0 - 6.7.14.1

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Resend order confirmation emails directly
Flexible selection of sender and recipient
Optional additional text can be configured

Features

Flexible configuration of sender, recipient and attachments
Use of existing email templates
Option to customise the email template used
Provision of additional text via the TWIG variable acrisMailResendAdditionalText for integration into the template
Support for attachments, provided that the relevant documents are available

About the Extension

Purpose of the plugin

In the standard Shopware version, an order confirmation email cannot be resent directly from the order. If customers have not received or have lost the original email, it can only be resent indirectly.

This plugin extends order management with the ability to quickly and easily resend order confirmation emails — directly from the order and without making any changes to the order itself.

Resending the order confirmation

Emails can be resent at any time directly within the respective order. Any existing email template can be selected for this purpose.

Flexible selection of sender and recipient
For resending, you can specify which sender to use and to whom the email should be sent. In addition to the customer, administrators or freely defined email addresses can also be selected as recipients. You can also choose between the default sender and a user-defined sender.

Additional note text for resent emails
Optionally, additional text can be stored that is only displayed in the resent email. This can be used, for example, to explain the resend or for additional information and is integrated into the email template via a variable.

This extension is highlighted as part of the Premium Partner Program and can therefore be displayed with priority in the store.

Details

Available: English, German
Latest update: 16 September 2026
Publication date: 3 March 2026
Version: 3.1.1
Category: Administration

Resources

Reviews (1)

Average rating

5.0

Based on 1 reviews

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

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Genau die Funktion, die uns gefehlt hat!

5.0

by Frank Engelhardt

17 September 2026 14:44

Eine wirklich gelungene Erweiterung für die tägliche Arbeit mit Bestellungen. Mehrere Bestellungen können direkt in der Übersicht ausgewählt und die jeweiligen Kunden anschließend mit individuell personalisierten E-Mails angeschrieben werden.
Besonders praktisch sind die Verwendung bestehender E-Mail-Vorlagen, die Möglichkeit frei definierter Nachrichten mit Bestellvariablen, optionale Anhänge und die Live-Vorschau vor dem Versand.
Für uns spart diese Funktion künftig viel Zeit und macht die Bearbeitung von Sonderfällen mit mehreren betroffenen Bestellungen erheblich einfacher.
Besonders hervorheben möchte ich außerdem den Support von ACRIS: Wir hatten den Wunsch nach dieser Funktion geäußert und die Umsetzung erfolgte unglaublich schnell. Genau so stellt man sich guten Support und die Weiterentwicklung eines Plugins anhand echter Anforderungen aus dem Shop-Alltag vor.
Vielen Dank an Christoph und das gesamte ACRIS-Team!

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

About the Extension Partner

ACRIS E-Commerce GmbH

See all extensions

Partner Status

Shopware
Bronze Partner
Shopware
Premium Extension Partner

Details

Ø-Rating: 5

Average rating of 5 out of 5 stars
Partner since: 2015
Extensions: 216
Certifications: 7

Support

Based in: Austria
Speaks: German, English
Response time: Very quickly

Shopware 6 certified