Display personal contact + rule-based + grouped

by ACRIS E-Commerce GmbH

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Downloads: <25

Especially in B2B, there are personal sales representatives and other contacts. These can be organized into groups, rule-controlled and displayed personally in the account.

Annually €16.58* /month €239.88 * €199.00* /year 17.04% discount In comparison to the regular monthly price

Monthly €19.99* /month Cancelable monthly

Compatible with:

6.4.0.0 - 6.7.2.1

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Creation and management of any number of contact persons
Grouping of contact persons
Rule-based display via RuleBuilder
Display in the ‘My Account’ area or directly on landing pages/category pages

Features

Personal contact person with photo, contact details and additional information
Creation of contact person groups (e.g. sales, support, accounting)
Included experience world element/block for easy integration on landing pages/category pages
Assignment via RuleBuilder (e.g. country, postcode) and/or directly to customers
Order can be controlled via priorities (for groups and contact persons)

About the Extension

In the standard Shopware version, there is no option to display personal contact persons with photos and contact details directly to customers in the ‘My Account’ area or on landing pages/category pages. This means that important functions for direct customer service are missing, especially in the B2B sector.

We have therefore developed a plugin that offers the following advantages:
Personal contact person for customers
One or more individual contact persons can be assigned to each customer. In addition to their name, you can also store their photo, telephone number, email address and other information.

Contact person groups
To make organisation easier, contact persons can be grouped together in categories such as sales, support or accounting and displayed collectively.

Rule-based display
The visibility of contact persons is flexibly controlled via the RuleBuilder. For example, contact persons can be assigned by country, postcode, customer group or even 1:1 for an individual customer.

Flexible display
Contact persons appear directly in the ‘My Account’ area or can be integrated into categories and landing pages using a supplied experience world element.

Order by priority
Contact persons and groups can be assigned priorities. This allows you to specify which contact persons or groups are displayed first in the front end.

Details

Available: English, German
Latest update: 9 September 2025
Publication date: 14 February 2023
Version: 5.0.4
Category: B2B extensions

Resources

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About the Extension Partner

ACRIS E-Commerce GmbH

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Partner Status

Shopware
Bronze Partner
Shopware
Premium Extension Partner

Details

Ø-Rating: 4.9

Average rating of 4.9 out of 5 stars
Partner since: 2015
Extensions: 156

Support

Based in: Austria
Speaks: German, English
Response time: Very quickly

Installation

Open Plugin Manager via Settings > System > Plugins.
Upload, install and activate the plugin.

Plugin configuration

6.7: Extensions > My extensions > Contact persons > Configure

Sales channel
Activation for all or only certain sales channels.
Display in customer account
Setting to determine whether personal contact persons are displayed in the ‘My Account’ area.
Personal contact persons in customer account (rule-based)
Contact persons are only displayed if at least one rule applies or no rule is stored. The option to display in the customer account must be activated.
Personal contact persons in customer account (experience world)
Assign an experience world for display in the customer account. If no selection is made, the default page is used.
If no contact person is available
Display menu item (default) or hide
Label for the menu item in the customer area
Individual name for the tab in the customer area (e.g. ‘My contact persons’).
Menu item positioning
Set the order in the ‘My Account’ area (e.g. at the top or at the bottom).
Text if no personal contact persons are available
Individual message if no contact person is available.
Contact person heading
Custom heading above the contact details
Image - text positioning
Specifies whether the image is displayed on the left, right, top or bottom.
Image corners
Images can be displayed as round, oval, rounded or rectangular.
Frame
Option to choose whether a frame should be visible around the contact.
Block width
Adjust the display for each device (desktop, tablet, mobile)

Contact groups

Groups can be created or edited under Settings > Extensions > Contacts > Groups.

Internal name
Used for display in the administration.
Name
The name is displayed on the website.
Show group name
If active, the name appears once above the group.
Priority
Determines the order of the groups in the display.
Display settings
Here you can define whether only the first contact person of a group is displayed and which data (heading, name, image, email, telephone number, additional line) should be visible.

Contact persons

Under Settings > Extensions > Contact persons > Contact persons, you can create as many contacts as you like.

Internal name
Used for display in the administration.
Active
Controls whether the contact person is displayed or not.
Assigned rules
Here you can select previously created RuleBuilder rules (e.g. country, customer group). The contact person is displayed if one or more of the rules apply.
and/or assigned customers
The contact person can also be assigned directly to individual customers – by name or customer number.
Priority
Determines the order when several contact persons apply. The higher the priority, the higher the contact person is ranked.
Contact person group
Assigns the contact person to a previously created group (e.g. sales, support).
Contact person data
Name, picture, heading, telephone number, email and an additional contact line (HTML possible). Which fields are visible depends on the group settings.

Can postal code areas be stored as rules ?

Yes, this is possible in the current Shopware version of the RuleBuilder a wildcard * can be used, e.g. 0*.

Can personal contact persons be accessed via the Shopware API?

Yes, example calls: Retrieve personal contacts (Admin API): POST https://www.my-shop.com/api/search/acris-personal-contact?limit=50 and update or insert personal contacts (Sync API): POST https://www.my-shop.com/api/_action/sync (Entity name in JSON: acris_personal_contact)