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ACRIS E-Commerce GmbH

Additional email addresses for customers

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Downloads: <10

Description

Highlights

  • Manage additional email addresses for customers and other recipients
  • Advanced email recipient and CC functions in Flow Builder
  • Precise control over email delivery via Rule Builder

Features

  • Expansion of customer and address data to include additional email addresses and CC recipients
  • Support for multiple email addresses per customer via convenient multiple entry
  • Optional entry of additional email addresses directly in the storefront
  • Sending emails to additional recipients and CC addresses
  • New options in the Flow Builder for utilising additional recipients from customer data
  • New Rule Builder conditions for controlling email processes
  • Flexible activation and control of functions via the plugin configuration

About the Extension

Purpose of the plugin

By default, Shopware only allows a single email address per customer to be used for sending system and transactional emails. In many scenarios, however, it is necessary to include additional recipients, for example for internal forwarding, accounting or alternative contact persons.

This plugin extends Shopware to allow the management of multiple email addresses per customer and address, and enables these to be used specifically within email workflows.

Extended email addresses for customers and addresses
The plugin adds additional fields for email addresses and CC recipients to the customer and address management. Multiple email addresses can be stored per customer, which can be clearly managed in the admin panel. Optionally, additional email addresses can also be entered directly in the storefront by the customer.

Integration into email processes and Flow Builder
The additional email addresses can be used directly in Shopware email processes. New options are available in the Flow Builder to select additional recipients or CC addresses from customer data. This allows emails to be sent flexibly to multiple recipients without having to adapt existing processes.

Flexible control via rules
The plugin extends the Rule Builder with additional conditions that can be used to check whether a customer or a customer address has additional email addresses or CC recipients.

Possible use cases

  1. Sending order confirmations to multiple departments, e.g. accounts and procurement
  2. Forwarding emails to different contacts within a company
  3. Using separate email addresses for different locations or branches
  4. Automatic notification of warehouses or dispatch departments when orders are placed
  5. Adding CC recipients for internal transparency and documentation


Details

  • Available: English, German
  • Latest update: 17 March 2026
  • Publication date: 18 March 2026
  • Version: 4.1.2
  • Category: Customer account

Resources

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About the Extension Partner

ACRIS E-Commerce GmbH

ACRIS E-Commerce GmbH

Partner Status

  • Shopware Bronze Partner Shopware
    Bronze Partner
  • Shopware Premium Extension Partner Shopware
    Premium Extension Partner

Details

  • Ø-Rating: 5

    Average rating of 5 out of 5 stars

  • Partner since: 2015
  • Extensions: 185
  • Certifications: Certifications

Support

  • Based in: Austria
  • Speaks: German, English
  • Response time: Very quickly
Shopware 6 certified This Extension Partner has been certified by our Academy for Shopware 6.