
Freshdesk Integration | Freshworks
by
Armscript
Downloads:
<10
With the Freshdesk help widget, you can embed solution articles and a contact form within your website or product. When your customers need help, they can open the widget to search...
Compatible with:
Cloud
6.4.0.0 - 6.7.2.2
Includes:
The subscription starts with a free trial month during which it can be canceled at any time.
During the subscription all released updates are included for free
In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.
Description
Highlights
- Freshdesk integration
- Freshdesk support chat widget
Features
- Freshdesk Widget Integration
- Freshdesk widget activation only through ID
About the Extension
With the Freshdesk help widget, you can embed solution articles and a contact form within your website or product. When your customers need help, they can open the widget to search through solution articles or to submit a ticket.
Description
With the Freshdesk help widget, you can embed solution articles and a contact form within your website or product. When your customers need help, they can open the widget to search through solution articles or to submit a ticket.
Details
- Available: English, German
- Latest update: 15 September 2025
- Publication date: 23 October 2024
- Version: 1.0.0
- Category: Comments / Feedback
Resources
Reviews (1)
Average rating
5.0
Average rating of 5 out of 5 stars
Based on 1 reviews
5.0
Functionality
5.0
Usability
5.0
Documentation
5.0
Support
Nice helpdesk widget!
5.0
Average rating of 5 out of 5 stars
by Klaus
10 March 2025 07:32
I got the widget that I need.
5.0
Functionality
5.0
Usability
5.0
Documentation
5.0
Support
About the Extension Partner

Armscript
Partner Status
-
Shopware
Extension Partner
Details
-
Ø-Rating:
5
Average rating of 5 out of 5 stars
- Partner since: 2017
- Extensions: 19
Support
- Based in: Armenia
- Speaks: German, English, Armenian, Swiss German, Russian
- Response time: Very quickly
Configuration manual
- Create a Freshdesk account at freshdesk.com
- Use this link to register https://www.freshworks.com/freshdesk/sign-up/
- Visit the admin console and go to widgets section in settings
- Create a new widget
- Configure the widget
- Copy the embed code
- Go to Shopware Admin Page, install and activate the extension
- Paste the embeded widget code inside the corresponding plugin config field (found under settings->my extensions -> Freshdesk Integration, hit 3 dots, then configuration)
- Hit Save
Changelog
1.0.0
Initial release of the plugin