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bgp e.media GmbH

e.sy SmartFlow - Dynamic Multi-Step Form Builder

Description

Highlights

  • Interactive multi-step forms instead of static contact forms
  • Dynamic logic and conditional branching
  • Visual builder in Shopware admin
  • Suitable for contact, support, leads, and product advisors
  • Conversion-optimized user flow

Features

  • Multi-step form structure
  • Conditional logic (if-then rules)
  • Branching based on answers
  • Single-choice questions
  • Multiple-choice questions
  • Free-text fields
  • Required fields configurable
  • Custom completion pages
  • Email notifications configurable
  • Redirects after completion
  • Multiple forms usable in parallel
  • Responsive and mobile-optimized
  • Can be integrated in a GDPR-compliant way
  • Easy integration via CMS block
  • Extendable for custom use cases

About the Extension

More Conversion. Less Form Frustration.


With e.sy SmartFlow, you transform rigid standard forms into interactive, dynamic multi-step experiences. Instead of long, intimidating form pages, your shop guides customers step by step through an intelligent flow - intuitive, modern, and conversion-optimized.


How it works


The customer first selects the reason for their inquiry - for example support, product consultation, or complaint. Then, the next steps dynamically adapt to that selection. Each answer defines the next path in the form.

The result: Only relevant questions. No overwhelm. Higher completion rate.


Maximum Flexibility for Shop Owners


e.sy SmartFlow is more than a simple contact form plugin. You can use it to:


  • Replace or extend contact forms
  • Create support and service forms
  • Build lead qualification forms
  • Configure product advisors
  • Map custom inquiry processes

Visual Builder & Full Control


Create your forms individually in the admin area. Define:


  • Question types (single choice, multiple choice, free text, and more)
  • Conditional logic
  • Branching based on answers
  • Email notifications
  • Redirects and completion pages

Why Multi-Step?


Multi-step forms reduce drop-offs, improve user guidance, and feel much more modern than classic contact forms.


e.sy SmartFlow finally makes your Shopware form smart.

Details

  • Available: English, German
  • Category: Comments / Feedback

About the Extension Partner

bgp e.media GmbH

bgp e.media GmbH

Partner Status

  • Shopware Extension Partner Shopware
    Extension Partner

Details

  • Ø-Rating: 5

    Average rating of 5 out of 5 stars

  • Partner since: 2020
  • Extensions: 7
  • Certifications: Certifications

Support

  • Based in: Germany
  • Speaks: German, English
  • Response time: Very quickly
Shopware 6 certified This Extension Partner has been certified by our Academy for Shopware 6.