ChatGPT Ads Pixel & Conversions API (OpenAI Ads)
Description
Highlights
About the Extension
ChatGPT Ads Pixel & Conversions API (OpenAI Ads) for Shopware
Reach your audience in ChatGPT and measure your OpenAI Ads campaigns precisely. This extension integrates the OpenAI Ads Pixel cleanly into your storefront and additionally transmits all relevant shop events server-side via the OpenAI Conversions API. Privacy-compliant and only after cookie consent.
Client-side pixel plus server-side Conversions API
Browser-side tracking alone loses more and more conversions to ad blockers and browser restrictions. This extension therefore combines both paths:
- OpenAI Ads Pixel in the browser for classic tracking
- Conversions API for the server-side transmission directly from your shop to OpenAI
- Deduplication via a shared event id so every event is counted only once
The result is significantly higher data quality and more stable conversion measurement.
Tracked events
The most important steps of the purchase process are detected automatically and reported to OpenAI:
- Page view (page_viewed) on every page
- Product view (contents_viewed) with product and price
- Add to cart (items_added) with quantity and value
- Checkout started (checkout_started) with cart value
- Order (order_created) with revenue, currency and product list
Amounts are transmitted exactly in the format OpenAI expects. In addition you can define custom events per page/route in the configuration, without any code changes.
Enhanced matching for higher match rates
Optionally the extension passes hashed customer data (e-mail, phone number, name) as well as city, postal code and country of logged-in customers to OpenAI. Hashing happens server-side with SHA-256. Plain-text data never leaves your shop. This lets OpenAI attribute conversions to the right users more reliably.
Privacy first
The OpenAI Ads Pixel is only loaded once the visitor has consented to the marketing category. If consent is withdrawn, tracking stops. Server-side events are only sent after verifiable consent as well.
Supported are the Shopware cookie consent manager and seven external consent tools: Cookie Bot, CookieFirst, UserCentrics, ACRIS, CCM19, CMP and CookieYes. For individual setups the consent identifier can be set freely in expert mode.
Note on data transfer: OpenAI is a US provider. Data may be processed outside the EU. Inform your visitors accordingly in your privacy policy and obtain valid consent.
Flexible configuration
- Own pixel id and Conversions API key per sales channel
- Connection test of the credentials directly in the administration
- Test mode for the setup: OpenAI validates the events but does not count them
- Revenue gross or net, with or without shipping costs
- Exclude selected customer groups from tracking
- Asynchronous dispatch via the Shopware message queue and optional logging
Requirements
You need an OpenAI Ads account with a pixel and a Conversions API key. Both live in the Ads Manager under "Conversions": the pixel id in the data source, the key via the key icon in the top right ("Conversion keys"). The Shopware message queue worker must be running for asynchronous dispatch.
Details
- Available: English, German, Dutch, Italian, French, Armenian, Bosnian, Bulgarian, Czech, Danish, Finnish, Greek, Hindi, Indonesian, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Swiss German, Turkish, Vietnamese
- Latest update: 1 October 2026
- Publication date: 29 September 2026
- Version: 7.0.0
- Category: Tracking
Resources
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About the Extension Partner
Biloba IT
Partner Status
-
Shopware
Premium Extension Partner
Details
- Ø-Rating: 5
- Partner since: 2017
- Extensions: 75
Support
- Based in: Germany
- Speaks: German, English
- Response time: Very quickly