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Biloba IT

TikTok Pixel & Events API (Conversion API)

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Downloads: <10

Description

Highlights

  • GDPR-compliant conversion tracking with the TikTok Pixel and server-side Events API (CAPI)
  • Server-side tracking bypasses ad blockers and iOS tracking restrictions
  • Enhanced matching with SHA-256-hashed e-mail and phone number for higher match rates
  • Cookie consent integration: Shopware manager and 7 external consent tools
  • Individual TikTok pixel ID and access token per sales channel

Features

  • Client-side TikTok Pixel and server-side Events API (Conversion API)
  • Deduplication of browser and server events via a shared event ID
  • Standard events: ViewContent, AddToCart, InitiateCheckout, AddPaymentInfo, CompletePayment, Search
  • Enhanced matching with server-side SHA-256-hashed e-mail and phone number
  • Custom events freely definable per page/route
  • Test event code for verification in the TikTok Events Manager
  • Events API optionally asynchronous via the Shopware message queue
  • Logging of Events API calls in the Shopware logs
  • Individual pixel ID and access token per sales channel
  • Revenue transferred as gross or net
  • Order value transmitted including or excluding shipping costs
  • Exclude specific customer groups from tracking
  • Cookie consent via Shopware manager and 7 external tools (Cookie Bot, CookieFirst, UserCentrics, ACRIS, CCM19, CMP, CookieYes)
  • Available in 24 languages (administration and storefront)
  • Compatible with Shopware 6.7

About the Extension

TikTok Pixel & Events API (Conversion API) for Shopware

Reach your audience on TikTok and measure your campaigns precisely. The plugin cleanly integrates the TikTok Pixel into your storefront and additionally reports all relevant shop events server-side via the TikTok Events API (Conversion API) - privacy-compliant and only after cookie consent has been given.

Client-side pixel plus server-side Events API

Browser-side tracking alone increasingly loses conversions due to ad blockers, browser restrictions and iOS limitations. This plugin therefore combines both paths:

  • TikTok Pixel in the browser for classic tracking
  • Events API (Conversion API) for server-side transmission directly from your shop to TikTok
  • Deduplication via a shared event ID, so every event is counted only once

This gives you significantly higher data quality and more stable conversion measurement.

Tracked events

The key steps along the buying journey are detected automatically and reported to TikTok:

  • ViewContent - product view
  • AddToCart - item added to the cart
  • InitiateCheckout - start of the checkout
  • AddPaymentInfo - payment details entered
  • CompletePayment - completed order with revenue and currency
  • Search - search with the submitted search term

In addition, you can define custom events per page/route via the configuration, without any code changes.

Enhanced matching for higher match rates

Optionally, the plugin passes hashed customer data (e-mail, phone number) to the Events API. Hashing is performed server-side using SHA-256 - plain-text data never leaves your shop. This helps TikTok attribute conversions to the right users more reliably.

Privacy first

The TikTok Pixel is loaded only once the visitor has consented to the marketing category. If consent is withdrawn, tracking stops.

Supported are the Shopware cookie consent manager as well as seven external consent tools: Cookie Bot, CookieFirst, UserCentrics, ACRIS, CCM19, CMP and CookieYes. For custom setups, the consent data attribute can be defined freely in expert mode.

Note on data transfer: TikTok is operated by ByteDance; using it may involve processing data outside the EU. Inform your visitors accordingly in your privacy policy and obtain valid consent.

Flexible configuration

  • Multi sales channel: individual pixel ID and access token per sales channel
  • Revenue: transferred as gross or net
  • Order value: including or excluding shipping costs
  • Customer groups: exclude selected groups from tracking
  • Performance: Events API optionally asynchronous via the Shopware message queue
  • Diagnostics: test event code and logging of Events API calls
  • 24 languages in administration and storefront

Do you need further customization?

You want to customise your shop more? Then get in touch with us! As a Shopware partner agency, we not only develop individual plugins, but also support customers from the shop idea, through planning to programming and shop hosting. For more details, please visit our partner page.

Details

  • Available: English, German, Dutch, Italian, French, Armenian, Bosnian, Bulgarian, Czech, Danish, Finnish, Greek, Hindi, Indonesian, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Swiss German, Turkish, Vietnamese
  • Latest update: 10 July 2026
  • Publication date: 14 July 2026
  • Version: 1.0.0
  • Category: Tracking

Resources

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About the Extension Partner

Partner Status

  • Shopware Premium Extension Partner Shopware
    Premium Extension Partner

Details

  • Ø-Rating: 5

    Average rating of 5 out of 5 stars

  • Partner since: 2017
  • Extensions: 68

Support

  • Based in: Germany
  • Speaks: German, English
  • Response time: Very quickly