Marketplace order management + GPSR
Description
Highlights
About the Extension
+++ From plugin versions 2.5.6 (SW 6.4), 3.1.9 (SW 6.5) and 4.1.0 (SW 6.6) it is possible to specify GPSR information. These can also be issued in the shop. The plugin can also be used without marketplaces for the GPSR information in the shop +++
+++ This plugin is a basic module for importing and exporting data to external marketplaces ++++
Marketplace order management
Do you want to expand your reach and offer your products on other platforms? In this case, marketplaces are an ideal option. Most of the time you are already heavily frequented and advertise on several channels to attract customers to their marketplaces. Get your share of the cake! No matter what external order - Amazon, eBay, Etsy, Galaxus, Hood, Kaufland or/and OTTO - should be read into your system using the" external orders "(and at least one extension) import all orders from the marketplace into your system and give you an optimal overview. Data like:
- Marketplace
- Order date
- Marketplace Order no.
- Shopware order no.
- Customer Name
- Billing address
- Payment method
- Amount
- Order status
- Shipping
are already presented clearly and understandably in the overview. You can get the complete order details by clicking on the respective order. All details of the order and the items are clearly presented. The billing and delivery address can be adjusted later.
Several cron jobs ensure that the entire processes are carried out automatically. This means that external orders are imported and converted even on weekends or public holidays. Orders with missing address data also come into the system. They get stuck there and have to be corrected manually. No order is rejected and you can see at a glance which order requires rework. In addition, you will be informed by email about incomplete orders. If you want to have one or more orders immediately in the system and do not want to wait for the cronjob, you can simply import the order (possible with most marketplaces) manually. All you have to do is select the marketplace and enter the external order number. If the orders are imported and complete, they are automatically generated in a Shopware order and you can process them like any other order. As soon as an order is ready for dispatch, the plugin reports this information back to the marketplace with a transaction number (if available).
Features & benefits
- Convenient management of all orders that were imported via external marketplaces
- Importing orders - manually or automatically
- Editing and deleting orders
- Convert the orders into a Shopware order - manually or automatically
- Confirm order dispatch - manually or automatically
- VAT from other countries that were created in Shopware are taken into account
- logbook for errors and Understanding problems
- External order numbers are saved in the attribute field
- Existing customer data is expanded instead of creating a new customer
- Selection of a standard article if article is not in the shop are created
- Determine the status at which the shipment should be sent to the marketplace
- Determine the status at which an order cancellation should be transmitted (coming soon)
- Enter an e-mail address for notifications of incomplete orders
- Debug messages can be activated
- Enter a valid key to secure the cron job
- Support possible from proxy server
- As with Shopware Standard, variants are shown on the documents
- Country setting tax-free and tax-free for companies is supported
- Create your own automatic flows using the Flow Builder
- Search in the Shopware order overview can now also search by marketplace order number
- The Cronjob administration now shows not only Coolbax Crojobs but also all set up Cronjobs (also from Shopware and third-party providers).
- GPSR information for marketplaces and shops (plugin can be used for display in the shop without a connection to marketplaces)
- NEW: Migration of GPSR data from Shopware 5 to Shopware 6
The plugin is modularly expandable with a variety of marketplaces.
Correct afterwards
You have the option of changing order data in external order management. If your customer would like to have the delivery or billing address changed, you can also do so here. Post-processing in the event of transmission errors or missing customer data can also be carried out without losing the order. It is also possible to delete orders.
Manually or automatically
All processes that are executed as standard via cronjob can also be initiated manually. This applies to the order import (for most marketplaces), the generation of a Shopware order and the comparison of the shipping status.
From external orders to shop orders
As soon as an external order has been received in full, it will be generated in a Shopware order. The field Shopware order no. filled out. From now on you can process the order like all other orders, create documents or generate shipping labels.
Ask questions
Do you have questions about the plugin or the setup? Then take a look at our manual (in German) or write us directly at: info@coolbax.de
The following marketplaces (extensions) for "Marketplace order management" are available:
The following list shows all order imports available in the Shopware Store. If you need a different connection to a marketplace, please send us an email to: info@coolbax.de
Marketplace Amazon Order import,
Marketplace eBay Order import,
Marketplace Etsy Order import,
Marketplace Galaxus Order import,
Marketplace Hood Order import,
Marketplace Kaufland Order import,
Marketplace OTTO order import
Details
- Available: English, German
- Latest update: 31 July 2025
- Publication date: 1 July 2020
- Version: 5.0.3
- Category: ERP
Resources
Reviews (28)
Sehr gut?
Bestes Marktplatz Addon
Absolut empfehlenswert. Support TOP!
Plugin Top, Support Top -> weiter so!
Super Plugin! Einfache Bedienung und große Hilfe bei der Bestellabwicklung. Sehr zuverlässig!
Super Tool - super Support!
App tiptop, Service tiptop
Sehr guter und persönlicher Support
Top Support
Absolut empfehlenswert!
Support
About the Extension Partner
coolbax
Partner Status
-
Shopware
Bronze Partner -
Shopware
Premium Extension Partner
Details
- Ø-Rating: 4.8
- Partner since: 2015
- Extensions: 71
Support
- Based in: Germany
- Speaks: German, English
- Response time: Very quickly