Delivery Instructions
Structured delivery instructions in the checkout, modeled on Amazon: drop-off spot, access code and delivery times per property type. Fewer failed deliveries, GDPR-ready.
Compatible with:
Self-hosted
Includes:
The subscription starts with a free trial month during which it can be canceled at any time.
During the subscription all released updates are included for free
In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.
Description
Highlights
About the Extension
Structured delivery instructions in the checkout – modeled on Amazon.Let your customers add precise delivery instructions right in the checkout – where to leave the parcel, which access code applies and when delivery is possible. Instead of an unstructured free-text field, the details are captured in a structured, usable form – for fewer failed deliveries and happier customers. Fully integrated into the Shopware Storefront, with no data transfer to third parties.
Your benefits at a glance
- Familiar, Amazon-style flow – customers already know the concept
- Dynamic form per property type: house, apartment, business, other
- Fewer failed deliveries thanks to clear drop-off and access details
- Instructions on the delivery note and for the shipping provider
- GDPR compliant – all data stays in your Shopware database
Typical use cases
-
Parcel drop-off when away
The customer decides where the parcel should be left – terrace, garage, front door, shed or with a neighbour. -
Access to multi-unit buildings
For apartments, a security code and intercom details can be stored so the courier can reach the building. -
Delivery time windows for businesses
Offices, shops or hotels state their opening hours for Mon–Fri, Sat–Sun and public holidays. -
Individual notes
Via a free-text field, customers add navigation hints or special availability.
Key features
- Four property types (house, apartment, business, other), each with matching fields
- Drop-off location choice: terrace, garage, front door, garden, shed, neighbour and more
- Security code and intercom details for building access
- Delivery time windows with “open 24 hours”, weekend and public-holiday handling
- Free-text field for additional instructions (character limit configurable)
- All delivery instructions shown in the order detail in the admin
- Optional output on the delivery note
- Optional hand-over to the shipping provider
- Toggleable form sections – fully configurable per sales channel
- GDPR compliant – all data stays in your Shopware database
How it works for your customers
- Select “Add delivery instructions” in the checkout
- Choose the property type – the form adapts automatically
- Enter drop-off location, access details and delivery times
- Save the instructions – they are submitted with the order
Documentation: Read now »
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Details
- Available: English, German
- Category: Checkout / Cart process
About the Extension Partner
CNK E-Commerce GmbH
Partner Status
-
Shopware
Extension Partner
Details
- Ø-Rating: 4.6
- Partner since: 2022
- Extensions: 10
Support
- Based in: Germany
- Speaks: German, English, French
- Response time: Quickly