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CNK E-Commerce GmbH

Open Invoices & Dunning Management

Description

Highlights

  • Free core – receivables overview with traffic-light due dates
  • Manual payment reminder & mark-as-paid – included for free
  • Starter plan – CSV export, dunning levels & bulk actions
  • Business plan – automated dunning, PDF documents & Rule Builder
  • Pro plan – customer account view, collection notice & history export

Features

  • (Free) Receivables dashboard with KPI cards (open, overdue, in dunning)
  • (Free) Traffic-light indicator per invoice (green / yellow / orange / red)
  • (Free) Filter by date and customer
  • (Free) Manual payment reminder & mark order as paid
  • (Starter) CSV export of open invoices
  • (Starter) Dunning level tracking per order
  • (Starter) Bulk actions (multi-select)
  • (Business) Automated dunning via scheduled task (levels 1–3)
  • (Business) PDF dunning document as a dedicated Shopware document type
  • (Business) Automatic dunning-fee calculation
  • (Business) Rule Builder conditions (e.g. block a payment method when open invoices exist)
  • (Pro) Customer account view of their own open invoices
  • (Pro) Level 3 dunning with collection-agency announcement
  • (Pro) Admin notification e-mail on new overdue invoices
  • (Pro) Full dunning history with log export (CSV / PDF)

About the Extension

Open Invoices & Dunning Management for Shopware 6 – free to start, plans on demand

Important: To use this plugin, you must install and activate the following base plugin:

This plugin gives B2B shops full control over their open invoices (receivables) and automates the dunning process – directly inside the Shopware 6 Administration. The free core is genuinely useful: a complete open-invoice overview with a traffic-light due-date view, your total receivables at a glance, manual payment reminders and one-click “mark as paid”. When you need more, optional plans (In-App Purchase) unlock automation, PDF dunning documents and advanced features – booked and activated right inside Shopware, no separate contract.

✅ Free – no plan required

  • Open-invoice overview (receivables table) with total open amount
  • Traffic-light due-date indicator (green / yellow / orange / red)
  • Filter by date and customer
  • Manual payment reminder e-mail (per order)
  • Mark order as paid (manual)

? Optional plans (In-App Purchase)

Install for free and upgrade only when you need it. Plans are subscriptions you can book and cancel directly in Shopware – current prices are shown in the In-App Purchase dialog inside your Administration. Starter plan
  • CSV export of open invoices
  • Dunning level tracking per order
  • Bulk actions (mark several as paid / send reminders to several at once)
Business plan (everything in Starter, plus)
  • Automated dunning via scheduled task (levels 1–3)
  • PDF dunning document (custom Shopware document type)
  • Automatic dunning-fee calculation
  • Rule Builder conditions (e.g. block a payment method when open invoices exist)
Pro plan (everything in Business, plus)
  • Customer account view – customers see their own open invoices
  • Level 3 dunning with collection-agency announcement
  • Admin notification e-mail on new overdue invoices
  • Full dunning history with log export (CSV / PDF)

Why this plugin?

Shops that offer payment by invoice quickly lose track of who still owes money. Manually checking due dates and chasing payments costs hours every week. Start for free with a clear receivables overview and manual reminders – and switch on automated dunning, PDF letters and fees exactly when your volume justifies it.

Admin Interface

  • Overview / Dashboard (free) – KPI cards (total receivables, open invoices, thereof overdue, thereof in dunning) and a receivables table with order number, customer, amount, due date, days overdue, dunning level, status and a traffic-light column
  • Per-row actions (free) – send a manual reminder and mark as paid directly from the list
  • CSV export & bulk actions – included from the Starter plan
  • Dunning history (Business) – full history of every sent notice; shown as an unlock teaser until the plan is active
Locked features are never hidden – you always see what a plan adds, with a one-click unlock.

How the automated dunning run works (Business)

  1. A daily scheduled task loads all orders with an invoice payment method and open payment status
  2. The due date is calculated from the order date plus your configured payment term
  3. For each order the plugin checks whether a new dunning level is reached
  4. If automated dunning is enabled, a dunning entry is created, the e-mail and PDF are sent and a log entry is written

System requirements:
Shopware 6.6.9.0 or newer (required for In-App Purchases). The automated dunning run uses your shop's background worker (message queue & scheduled tasks – a standard Shopware feature), active by default on Shopware Cloud and most managed hostings. All free actions (overview, manual reminder, mark as paid) work without the worker and without any plan.

Documentation: Read now »

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Details

  • Available: English, German
  • Category: Administration

About the Extension Partner

CNK E-Commerce GmbH

CNK E-Commerce GmbH

Partner Status

  • Shopware Extension Partner Shopware
    Extension Partner

Details

  • Ø-Rating: 4.6

    Average rating of 4.6 out of 5 stars

  • Partner since: 2022
  • Extensions: 10

Support

  • Based in: Germany
  • Speaks: German, English, French
  • Response time: Quickly