dotdigital (formerly dotmailer) is a leader in customer engagement technology. dotdigital’s Engagement Cloud is the platform of choice for businesses seeking to engage customers across all touchpoints. The platform’s features empower 4,000+ brands across 150 countries to acquire, convert, and retain customers. Users can connect customer data, surface powerful insights, and automate intelligent messages across email, SMS, social, and more. dotdigital is a global company with over 350 employees, serving companies of all sizes and in all verticals for over 20 years.
dotdigital’s Engagement Cloud can be seamlessly integrated with the most popular CRM and eCommerce platforms globally. As a Shopware extension, dotdigital helps merchants to reach their clients with the right message, at the right time, on the right channel – and simultaneously increase their revenue.
Benefits – what you get with dotdigital Engagement Cloud
- Drive higher revenue with targeted marketing activities
- Save time by automatizing processes
- Communicate effectively with powerful personalization and segmentation features
- Be omnipresent by integrating the communication channels that matter most to your customers – E-mail, SMS, push notifications, social media and much more.
- Small, medium or enterprise – everyone benefits from the Engagement Cloud. We are proud to be working with some of the leading merchants of the industry.
Developed by marketers, for marketers
- Easy to use: Don’t allow your marketing collateral to limit your creativity. With Engagement Cloud, formerly complex tasks are easily mastered.
- E-mail marketing. And so much more: Create and send impressive, personalized and optimized messaging across multiple channels and devices.
- Marketing Automation: Engagement Cloud enables you to create life cycle and (re-)engagement campaigns within minutes. Without the need to code.
- Engagement Cloud seamlessly integrated with powerful technology partners that allow you to further enhance your marketing cloud. All extensions can be found in our app directory.
- Send, receive and engage with your clients and prospects in a scalable format. And always reach them on their preferred channel.
- Push notifications
- Social media
- Google ads
- Live chat
- Apps (Android, iOS)
- Landingpages and more!