DHL shipment tracking

About the Extension

DEMO SHOP AVAILABLE

Try every feature in our demo shop first: storefront with a prepared customer account and full administration, reset every night. Access via "View demo" below the screenshots.

DESCRIPTION

With this plugin, you can keep track of your DHL shipments at all times and automatically and reliably inform your customers about the current shipping status of their order.

The plugin independently tracks DHL shipments, detects important shipping events and triggers automated actions in Shopware based on them – for example emails, status changes or internal notifications. This saves you time, reduces customer inquiries and ensures a professional shipping experience.

Your Benefits

With this plugin, you automate DHL shipment tracking in your shop and keep your customers reliably informed about the shipping status of their order at all times. Important shipping events are automatically detected and can be used immediately for emails, status changes or further actions. This reduces shipping-related inquiries, saves valuable time in daily operations and ensures a professional and transparent shopping experience. The plugin can be flexibly adapted to your processes and is suitable for both smaller shops and shops with high shipping volumes.

Automatic DHL Shipment Tracking

As soon as an order is shipped with DHL and a tracking number is assigned, the plugin automatically starts shipment tracking. All relevant DHL statuses are detected and stored – without any manual effort.

Automatic Emails to Your Customers

Inform your customers at exactly the right time, for example when:

• Shipment announced
• Parcel has been shipped
• Parcel is on its way
• Delivery not possible
• Parcel is ready for pickup
• Parcel has been successfully delivered

Notice Regarding the DHL API Key

To use shipment tracking, a separate user account in the DHL Developer Portal is required. There, an API key can be created for the interface "Shipment Tracking – Unified".

The API key that is stored in the plugin by default is intended exclusively for testing purposes after installation. With this test key, only a very limited number of daily requests to the DHL interface is available. Once this limit is reached, further requests are automatically rejected by DHL.

This test key must not be used in a live shop environment. Instead, an individual API key from the DHL Developer Portal must be stored in the plugin configuration. Please also note that newly created API keys are initially limited to 250 requests per day. For long-term productive use, an increase of the request limit should be requested in the DHL Developer Portal in good time.

Instructions

• Install the extension
• Configure the extension according to your requirements
• Make sure to select the desired DHL shipping methods for automatic shipment tracking in the configuration under "Shipping methods for shipment tracking"
• Past orders are not tracked automatically
• For testing purposes, you can enable shipment tracking for an older order that has already been shipped in the "DHL Shipment Tracking" tab
• Under "Orders" → "DHL Shipment Tracking" → "Run shipment tracking", you can start shipment tracking manually
• Create your own API key

Instructions for Generating Your Own API Key

• Create your own user account in the "DHL API Developer Portal"
• Click the "User Dashboard" icon in the top right corner
• Click on "Create App"
• Create a new app and select "Shipment Tracking - Unified" as the API
• By default, your app is limited to 250 requests per day
• After approval by DHL, you can request an increase of the limit

General information

• Snippets
  The extension uses snippets so that all texts and labels can easily be translated into other languages in the administration.
• Multi-shop ready
  Relevant configuration options can be adjusted individually for each sales channel.
• Compatibility
  The extension is always compatible with the latest Shopware version and the Shopware default theme.
• Incompatibility
  If you use a custom theme and/or third-party extensions, please test the extension thoroughly before buying. Compatibility cannot be guaranteed.
• Responsive
  Desktop PC, tablet or smartphone: the extension is fully responsive.
• Test version
  The extension can be tested free of charge and without obligation for 30 days (see the free trial month of the rental license).
• Features
  The features described in the description, the screenshots and the demo shop always refer to the latest version of the extension.
• Individual change requests
  Every company is unique and requires individual solutions that are precisely tailored to its own workflows. Feel free to contact me without obligation: I will gladly adapt my extensions to your requirements and integrate them seamlessly into your in-house processes.
• Liability disclaimer
  The manufacturer of this extension is not liable for damages, in particular not for direct or indirect consequential damages, data loss, lost profits, system or production failures resulting from the use of the extension, except in cases of intent or gross negligence.

Contact information

• Phone
  +49 (0) 234 97354482
• Internet
  info@digitvision.de
  https://www.digitvision.de
• Address
  Hevener Straße 65
  44797 Bochum

About me

• 20+ years of experience
  More than 20 years in e-commerce, more than 10 of them exclusively with Shopware. Your specialist with extensive industry and technical knowledge.
• Reliable
  Shopware is my passion and my hobby. I take care of your project reliably and with commitment, as if it were my own.
• Quality
  High service quality is my focus. I use state-of-the-art design patterns, current technologies and innovative tools.

Your competent partner

For more than 20 years I have been working as a passionate web developer in e-commerce. In this time I have advised and supported many companies in interesting projects. I stand for uncomplicated communication, future-proof solutions, modern technologies and a high level of commitment.

Every company is unique and requires individual solutions that are precisely tailored to its own workflows. Feel free to contact me without obligation: I will gladly adapt my extensions to your requirements and integrate them seamlessly into your in-house processes. I would be happy to provide you with offers for adaptations or individually developed extensions according to your wishes.