Microsoft AI Copilot | ChatBot | AI Self service

by elio GmbH

Rating: no rating ( write a review )

Downloads: <10

Your smart Microsoft AI Copilot for excellent customer service and sales advice. It answers questions, helps with orders and thus increases your sales - around the clock in the shop.

Free

Compatible with:

6.5.0.0 - 6.6.10.2

Includes:

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any problems with your extension you can always ask the Extension Partner for help.

Description

Highlights

24/7 customer service: Increase customer satisfaction and sales figures with an always-available assistant.
Personalised advice: Benefit from AI-supported product recommendations and fast order processing.
Global reach: Multilingual support enables you to reach international customers.
Future-proof technology: API integration and Microsoft Copilot Studio ensure continuous development and flexibility.
Reliable answers with references: The chatbot can access specific sources defined by you to provide accurate information - more reliable than traditional AI models.

Features

Integration of Microsoft Copilot in Shopware
Live chat with AI support
Multilingualism of the chatbot
Customisation: Assign a name, appearance and standard wording for your chatbot
Set up ‘if-then’ queries for standard enquiries

Integration via iFrame or Direct Line
Connection to data sources possible for answers with source information
Usage statistics (e.g. cancellation rate, resolved issues, access to data sources)

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About the Extension

About the AI Copilot from elio

Increase your sales figures and improve customer satisfaction with state-of-the-art AI technology. This Shopware integration enables you to use an AI-powered chatbot, which is operated by Microsoft Copilot based on language models from OpenAI (known through ChatGPT). The chatbot supports your customers around the clock in finding products, answering questions and finalising orders.

Thanks to its adaptation to the specific data of your shop, the assistant offers a personalised and efficient customer experience that will delight your customers. This extension makes your shop even more accessible and attractive.

Note: This extension is based on Microsoft Copilot Studio technology and only works in conjunction with a Microsoft Copilot agent.

Why the AI Copilot is the right chatbot for your shop:

Round-the-clock service: The AI Copilot is available 24/7 for your customers and ensures continuous support and increased sales, even outside regular business hours.
Relief for your support team: The chatbot acts as an AI self-service tool for your customers. It relieves your support team so that your employees can concentrate on more complex customer enquiries.
Personalised customer interactions: Thanks to the use of your specific shop data, the AI Copilot can provide personalised and contextual responses that are precisely tailored to your customers' needs.
Easy integration and management: Our intelligent solution integrates seamlessly into your existing Shopware environment.
Multilingual support: Reach customers worldwide with the multilingual functionality of our AI Copilot without having to invest additional resources.

Would you like to find out more about how elio can support you with AI?

We have been successfully using AI technologies for years to achieve continuous efficiency gains for us and our customers. Discover our services and experience in the field of artificial intelligence.

Want to find out more about why elio is the ideal Shopware partner?

Thanks to our close partnership with Shopware since the beginnings of Shopware 3 and our more than 120 Shopware certificates, we are one of the leading Shopware Platinum Partners. Find out more about what sets us apart as a Shopware agency.

About the AI Copilot from elio

Increase your sales figures and improve customer satisfaction with state-of-the-art AI technology. This Shopware integration enables you to use an AI-powered chatbot, which is operated by Microsoft Copilot based on language models from OpenAI (known through ChatGPT). The chatbot supports your customers around the clock in finding products, answering questions and finalising orders.

Thanks to its adaptation to the specific data of your shop, the assistant offers a personalised and efficient customer experience that will delight your customers. This extension makes your shop even more accessible and attractive.

Note: This extension is based on Microsoft Copilot Studio technology and only works in conjunction with a Microsoft Copilot agent.

Why the AI Copilot is the right chatbot for your shop:

Round-the-clock service: The AI Copilot is available 24/7 for your customers and ensures continuous support and increased sales, even outside regular business hours.
Relief for your support team: The chatbot acts as an AI self-service tool for your customers. It relieves your support team so that your employees can concentrate on more complex customer enquiries.
Personalised customer interactions: Thanks to the use of your specific shop data, the AI Copilot can provide personalised and contextual responses that are precisely tailored to your customers' needs.
Easy integration and management: Our intelligent solution integrates seamlessly into your existing Shopware environment.
Multilingual support: Reach customers worldwide with the multilingual functionality of our AI Copilot without having to invest additional resources.

Would you like to find out more about how elio can support you with AI?

We have been successfully using AI technologies for years to achieve continuous efficiency gains for us and our customers. Discover our services and experience in the field of artificial intelligence.

Want to find out more about why elio is the ideal Shopware partner?

Thanks to our close partnership with Shopware since the beginnings of Shopware 3 and our more than 120 Shopware certificates, we are one of the leading Shopware Platinum Partners. Find out more about what sets us apart as a Shopware agency.

Details

Available: English, German
Latest update: 4 April 2025
Publication date: 8 May 2025
Version: 1.0.0
Category: Comments / Feedback

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About the Extension Partner

elio GmbH

See all extensions

Partner Status

Shopware
Platinum Partner
Shopware
Extension Partner

Details

Ø-Rating: 5

Average rating of 5 out of 5 stars
Partner since: 2014
Extensions: 3
Certifications: Certifications

Support

Based in: Germany
Speaks: German, English
Response time: Very quickly

Shopware 6 certified