Product detail page add faqs - Premium

by eseom

Rating: 3.7

Downloads: 111

Have any number of FAQs for a product displayed on the product detail page in an additional tab. FAQ management with search function, prioritization and multi-product assignment.

Monthly €11.99* /month Cancelable monthly

Compatible with:

6.2.0-RC1 - 6.6.9.0

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Create any number of product FAQs
Improve your SEO ranking with FAQs - "Content is king"
Search for FAQs in the backend (indispensable for a large number of products and FAQs)
Prioritize product FAQs and thus influence the sorting in the frontend
Assign FAQ to several products and do not have to maintain them individually for each product

Features

Manage an infinite number of product FAQs and always keep an overview
Global maintenance of the FAQs and not for each product individually
Questions and answers can be translated into any language created
Search for product FAQs in the administration area
Search engine optimization through more content on the product detail page

Increase customer satisfaction
Relieve your own customer support
Prioritization of the FAQs in order to be able to determine the order in the frontend
Allocation of FAQs to several products
Build your own product knowledge database - not only important for customers, but also for your own employees - knowledge is power and the documentation of knowledge is essential
Fully responsive - is displayed correctly on all device resolutions

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About the Extension

Are you looking for a way to relieve your customer support, at the same time increase customer satisfaction and also improve your SEO ranking?

With this plugin for maintaining the frequently asked questions about a product, you can cover all these elements.

Administration:

The plugin extends the administration area by a further navigation item "Catalogues>Product FAQs". Here, the product itself is not expanded as with other existing plugins, but rather the FAQs itself are the focus and therefore the FAQs do not have to be maintained for each product.

A question and an answer are created and this question can then be assigned to any number of products.

This makes the management of the FAQs much easier and the content does not have to be maintained twice or three times.

Furthermore, questions can be searched in the administration area, which makes it possible to keep track of a large number of products and thus FAQs and to be able to process them quickly.

Product detail page:

All FAQs for a product are shown in an additional tab next to the description on the product detail page in the form of an accordion.

The FAQs can also be prioritized so that the order in which the FAQs are output can be specified in the frontend.

In general, any content can be entered via the HTML editor and displayed in the frontend.

What do FAQs have to do with SEO optimization?

The popular phrase of SEO optimizers "Content is king" also applies here - the more content you maintain on your website, the better the algorithm of Google knows your shop and thus shows more and better search results, which means you have more visitors to your shop and ideally also increases the conversion.

Customer support - time saving

In the best case, every customer question that you receive about your products is entered directly via this plugin and thus you can save other customers and your own customer service from having to deal with many small inquiries, since the customers will find the corresponding answers directly by the product.

Individual plugin development

Can't find what you need in a plugin in the store?

We are also happy to develop your individual solution:

From your own theme, through a product configurator to a connection to the ERP system - we like to work side by side for your and thus our success.

You can find us here:

https://eseom.de

Are you looking for a way to relieve your customer support, at the same time increase customer satisfaction and also improve your SEO ranking?

With this plugin for maintaining the frequently asked questions about a product, you can cover all these elements.

Administration:

A question and an answer are created and this question can then be assigned to any number of products.

This makes the management of the FAQs much easier and the content does not have to be maintained twice or three times.

Furthermore, questions can be searched in the administration area, which makes it possible to keep track of a large number of products and thus FAQs and to be able to process them quickly.

Product detail page:

All FAQs for a product are shown in an additional tab next to the description on the product detail page in the form of an accordion.

The FAQs can also be prioritized so that the order in which the FAQs are output can be specified in the frontend.

In general, any content can be entered via the HTML editor and displayed in the frontend.

What do FAQs have to do with SEO optimization?

Customer support - time saving

Individual plugin development

Can't find what you need in a plugin in the store?

We are also happy to develop your individual solution:

From your own theme, through a product configurator to a connection to the ERP system - we like to work side by side for your and thus our success.

You can find us here:

https://eseom.de

Details

Available: English, German
Latest update: 6 December 2024
Publication date: 16 June 2020
Version: 2.7.6
Category: Detail Page

Resources

Reviews (3)

Average rating

3.7

Based on 3 reviews

3.7 Functionality

3.7 Usability

3.7 Documentation

3.7 Support

Write a review

If you downloaded this extension you can write a review in the Shopware Account.

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Fehlende Updates

1.0

by Bernd Gonsior

18 February 2024 09:56

Plugin muss ständig deaktiviert werden, weil bei SW Updates nicht kompatibel aktualisiert wird

1.0 Functionality

1.0 Usability

1.0 Documentation

1.0 Support

by eseom 19 February 2024 07:41

Hi,
die letzte Shopware Version ist vor zwei Werktagen veröffentlicht worden und wir testen das Plugin bevor wir es als kompatibel markieren ausgiebig, damit keine Fehler auftreten.
Sorry für die Umstände, aber das sollte bei jedem guten Plugin so sein und dieses nicht einfach als kompatibel markiert werden ohne vorher getestet zu sein.
Grüße
Dominik (eseom)

Super praktisches Plugin. Einfach zu pflegen.

5.0

by in-akustik

17 January 2024 10:35

Wir setzen es auf den Produktseiten ein und auf diversen Landingpages. Es eignet sich auch perfekt für die Auflistung z.B. mehrerer Produktfeature mit einer entsprechenden Erläuterung im Ausklapper. Daumen hoch!

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Tolle FAQ App

5.0

by Mike Bekcer

10 November 2022 11:53

Die App tut was sie soll und hilft uns, unsere FAQ übersichtlich darzustellen. Der Support reagiert super schnell. Alles top!

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

About the Extension Partner

eseom

See all extensions

Partner Status

Shopware
Bronze Partner
Shopware
Extension Partner

Details

Ø-Rating: 3.7

Average rating of 3.7 out of 5 stars
Partner since: 2020
Extensions: 3

Support

Based in: Germany
Speaks: German, English
Response time: Very quickly

Can I rename the tab on the product detail page?

Yes, the name of the additional tab "FAQs" can be freely defined. To do this, navigate in the Shopware administration area to Settings> Text modules> SELECT LANGUAGE (e.g. BASE en-GB) and then search for the term "eseom-faq.detail.tabText" above.

How do I edit a question?

On the one hand, you can click on the question in the table of all FAQs and thus edit the question in detail with all options. On the other hand, you can also double-click on a line in the table to carry out a "quick edit" and thus edit the corresponding question directly in the table.

Why this plugin and not another one to maintain the FAQs?

No other plugin can currently cover the functional scope of this plugin - faster editing of well-maintained FAQs, simple search for existing FAQs, creating as many FAQs as you like.

Who can I contact if I have any questions about the plugin?

You are welcome to send us an email to info@eseom.de at any time.

Can I translate the FAQs?

Yes, you can change the language when editing the question above and thus translate the question and the answer for each language created!

How does it work with prioritizing the questions?

A number can be given for each question in the administration area. The higher the number, the higher the question is displayed in the frontend on the product details page.

Do I have to take care of the questions for each product?

No, with this plugin the focus is on simplicity and performance - that's why you can assign the products to every question and do not have to maintain identical questions for several products.