PAQATO

PAQATO is the post-purchase experience platform for all e-commerce teams who want to continue winning over customers even after the checkout. With PAQATO, retailers no longer leave shipping notifications—such as "Your package will be delivered tomorrow"—in the hands of external carriers. Through transparent communication, branded track & trace pages, and smart analytics, PAQATO ensures first-class 5-star reviews, a higher CLV, increased revenue, and long-term customer loyalty.

Furthermore, PAQATO provides a complete overview of the performance of all shipping service providers. Through AI-powered analytics, PAQATO transforms shipping data into immediate action: checking, comparing, and data-driven optimization of shipping processes enable fast, targeted decision-making. This secures customer satisfaction, reduces service costs through automated processes, and enables scalable growth.

Over 2,500 brands, including Thalia, KoRo, and ROSE Bikes, trust PAQATO’s 10 years of e-commerce expertise.