Returns Manager - CMS form landing redirect
Description
Highlights
About the Extension
Returns Manager for Shopware 6
Returns Manager is a Shopware 6 extension that solves a common pain point of CMS pages with forms - by default, after a customer submits a form, they only see a static confirmation message and stay on the same page. This plugin automatically redirects the customer to a dedicated CMS page or external URL, so you can clearly communicate the next step of the process and guide the customer further down your funnel.
The plugin is designed as the first building block of a complete returns (RMA) workflow. Version 1.0 delivers the solid foundation - a controlled redirect after revocation forms, complaint forms, contact forms, or any other CMS form in your shop.
Who is it for? Returns Manager is the most valuable for mid-size and larger Shopware 6 shops that want to professionalize their post-form communication and prepare the ground for a full returns and complaints process.
Key Benefits
- Professional post-submit communication -no more default static confirmation
- Full control over the customer experience - choose any CMS page or external URL
- Per-CMS-page configuration - different forms, different destinations
- Configurable delay before redirect (0–5000 ms)
- Foundation for an upcoming complete returns RMA module
- No Shopware core overrides - clean extension architecture
Installation & Usage
The plugin is available in the Shopware Store. After installation, activate it in the admin panel and the Returns Manager module appears under Settings. Add a rule: pick the source CMS page that contains the form and the redirect target (CMS page or external URL). Rules can be enabled or disabled at any time. The storefront picks up the change immediately, with no need to recompile.
Why use this plugin?
Returns Manager lets you guide the customer after a CMS form submission to a dedicated page with the next steps — return instructions, a shipping form, or a legal information page. It also gives your legal and customer service teams a predictable starting point for the upcoming full returns and complaints flow.
Details
- Available: English, German
- Latest update: 7 August 2026
- Publication date: 11 August 2026
- Version: 1.0.0
- Category: Other Marketing / Commercials
Resources
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About the Extension Partner
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Partner Status
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Shopware
Bronze Partner -
Shopware
Extension Partner
Details
- Ø-Rating: 5
- Partner since: 2017
- Extensions: 22
Support
- Based in: Poland
- Speaks: German, English
- Response time: Very quickly