Email Notification on Customer Information Update

by 2Hats Logic Solutions Private Limited

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This plugins sends email notification to shop owner whenever a customer updates his personal information like - Billing/Shipping Address, Payment methods, email etc.

Annually €7.50* /month €108.00 * €90.00* /year 16.67% discount In comparison to the regular monthly price

Monthly €9.00* /month Cancelable monthly

Compatible with:

6.0.0-DP1 - 6.6.8.2

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Features

- The plugin has the ability to keep the shop owner updated about his customer
- This plugin sends email remainder to the shop owner whenever the user updates his personal details like (changed email address/ Delivery address / Payment terms )
- Shop owner can customize the email content dynamically from shopware back end .

About the Extension

- With this plugin you get automated e-mail notifications when customers change your data. For that shop owner need to install this plugin. Then simply activate email notification on customer profile update and make sure to add the email address in the path provided - Settings > Shop > Basic information

- This plugin ensures that you never miss any update whenever your customer makes any change in their personal information, shipping / billing address or Payment method.

- You can customize the email format with an email template.

- You will automatically be up to date with this plugin

Details

Available: English, German
Latest update: 11 November 2024
Publication date: 24 April 2020
Version: 3.0.2
Category: Administration

Resources

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About the Extension Partner

2Hats Logic Solutions Private Limited

See all extensions

Partner Status

Shopware
Bronze Partner
Shopware
Extension Partner

Details

Ø-Rating: 4.4

Average rating of 4.4 out of 5 stars
Partner since: 2019
Extensions: 32
Certifications: Certifications

Support

Based in: India
Speaks: German, English
Response time: Very quickly

Shopware 6 certified

Instructions to customers updating to v3.0.2 or higher
If you are an existing customer with a plugin version less than 3.0.2 and want to add Old address, Phone number or VAT ID in the email template of the plugin (version 3.0.2 onwards), Please send a support ticket to us with the HTML content and plain text content of email template "Email notification on profile update" or "E-Mail-Benachrichtigung bei Profilaktualisierung" (Settings -> Shop -> Email templates). We will assist in modifying email templates.

Instructions to customers updating to v2.0.7 or higher

In "Email notification on profile update" email template please change {{changes.new_data}} to {{changes.new_data.paymentMethod}} in line number 12 of both plain text and html content. Make these changes in all languages.

Download the plugin from the Shopware Store and install it

Once properly installed and activated, you can access the plugin configuration to activate email notifications when updating customer information

Activate the e-mail notification in the customer profile

Paste the e-mail address in the specified path - Settings> Shop> Basic information

From here you can dynamically manage the content of the email template

Settings> Shop> E-mail templates> "E-mail notification on profile update"

Use the following keywords in the email template to show customer information

Store Name : {{adminName}}

Sales Channel Name : {{ salesChannelName }}

Salutation : {{ changes.new_data.salutation }}

Customer First Name : {{ changes.new_data.firstName }}

Customer Last Name : {{ changes.new_data.lastName }}

Customer Number : {{customer.customerNumber}}

Company : {{ changes.new_data.company }}

Department : {{ changes.new_data.department }}

Street : {{ changes.new_data.street }}

City {{ changes.new_data.city }}

Zipcode : {{ changes.new_data.zipcode }}

Country State : {{ changes.new_data.countryState }}

Country {{ changes.new_data.country }}

Email : {{ changes.new_data.email }}

Custom field values can be accessed through customerDetails.customFields.custom_field_technical_name

Update instructions for existing customers: To add email template for

address add/edit

Step 1: Please update your plugin to the latest version "Email Notification

on Customer Information Update v.2.0.5".

Step 2: Copy the following lines of code into Email Templates - HTML and

Plain Text Template (Settings> Email Template> Search For "Email notification

on profile update"> Edit>Replace "billing_address" block with the following code

in email templates as shown in screenshot.)

{% elseif(changes.type == "billing_address") %}

{% if(address_change_type == "new_address") %}

Just wanted to inform you that {{customer.firstName}} has added his/her

new address in {{ salesChannelName }}.

{% elseif(address_change_type == "edit_address") %}

Just wanted to inform you that {{customer.firstName}} has updated his/her

address in {{ salesChannelName }}.

{% else %}

Just wanted to inform you that {{customer.firstName}} has changed his/her

billing address in {{ salesChannelName }}.

{% endif %}

New Address:

{{ changes.new_data.salutation }} {{ changes.new_data.firstName }} {{ changes.new_data.lastName }}

{{ changes.new_data.company }}, {{ changes.new_data.department }}

{{ changes.new_data.street }}, {{ changes.new_data.city }}, {{ changes.new_data.zipcode }}

{{ changes.new_data.countryState }}, {{ changes.new_data.country }}