MicrosoftDynamics365 BusinessCentral Connector

by 2Hats Logic Solutions Private Limited

Bi-directional integration between Shopware and Microsoft Dynamics 365 Business Central syncing products, customers, orders, inventory, and statuses for B2C and B2B.

Expected release: December 2025

Compatible with:

Self-hosted

Includes:

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Two-way sync between ecommerce and ERP entities
Automatic product, category, and order status updates
Flexible scheduling with retries and idempotent processing
Intuitive admin UI for mapping, rules, and monitoring
Detailed audit logs with actionable error insights

Features

Two-way customer sync with groups, contacts, and addresses
Customer group mapping with price group support
Product import with variants, attributes, and SEO preservation
Configurable bundles and kits mapping rules
Category sync with hierarchy management and auto-create

Assign products to categories during sync with merge policies
Inventory sync with multi-warehouse aggregation and safety stock
Near real-time updates with burst scheduling
Low-stock alerts with per-SKU thresholds and notifications
Order export with line items, taxes, shipping, and discounts
Map customers, payment, and shipping methods in orders
Order status sync with customizable mapping and tracking numbers
Flexible scheduling: manual, timed, or event-driven
Field-mapping UI, filters, and dry-run preview mode
Scalable, batched sync with retries, backoff, and resumable jobs

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About the Extension

1) Customer Sync

- Export customers from Shopware to Business Central with groups, contacts, and addresses

- Map Shopware customer groups to Business Central customers/customer price groups

- Optional two-way updates with conflict resolution and merge rules

2) Product Sync

- Import products (items) from Business Central to Shopware

- Map core item fields, attributes, variants, and visibility

- Support bundles/kits via configurable mapping rules

- Preserve SEO fields and product identifiers during updates

3) Product Category Sync (New)

- Sync Business Central item categories/product groups into Shopware categories

- Maintain parent-child hierarchies and relationships; auto-create if missing

- Assign products to categories during product import/update

- Configurable source of truth (BC vs Shopware) and merge policies

4) Inventory Sync

- Import inventory levels from Business Central to Shopware

- Multi-location/warehouse aggregation with selectable warehouses

- Safety stock and buffer settings to prevent overselling

- Near real-time updates with scheduled bursts

5) Low-Stock Alerts (New)

- Threshold-based notifications after inventory sync

- Global default and per-SKU thresholds

- Email and admin notifications with noise control (debounce and daily caps)

6) Order Export

- Export Shopware orders to Business Central with line items, taxes, shipping, and discounts

- Resolve customers (existing, new, guest) and map payment/shipping methods

- Optional flags for partial shipments and dropshipping scenarios

7) Order Status Synchronization

- Automatically update Shopware order statuses from Business Central events (e.g., shipped, invoiced)

- Customizable BC → Shopware status mapping table

- Optional inclusion of shipment tracking numbers and invoice references

8) Scheduling & Automation

- Manual, scheduled, and event-driven modes

- Independent schedules per entity (products, categories, inventory, customers, orders, statuses)

- Robust retry logic, exponential backoff, and idempotent operations

9) Admin UX and Configuration

- Guided setup wizard for credentials and environment selection

- Field-mapping UI for products, categories, customers, orders

- Conditional sync rules and inclusion/exclusion filters

- Dry-run mode to preview changes without committing

10) Performance & Scalability

- Batched, paginated sync for large catalogs and order volumes

- Background jobs and resumable processing for long-running tasks

- Safe concurrency and rate limiting to protect both systems

Supported Entities

- Customers, customer groups

- Products (variants, attributes)

- Categories (hierarchies)

- Inventory (multi-location aggregation)

- Orders, order statuses, shipments, invoice references (links/ids)

Compatibility

- Shopware 6.x

- Microsoft Dynamics 365 Business Central (online; selected on-prem via APIs)