Inactive/Special Customer Tracking Email followup
Description
Highlights
Features
About the Extension
Find out your inactive customers with the Inactive/Special Customer Tracking Email Follow-up app. This tool is designed to boost customer retention and re-engagement by helping you target inactive or special customers based on specific criteria and sending them automated emails to invite them back to your website.
Once installed, the App will be available in the Shopware admin panel > Customers > Inactive Customers, where you can configure the criteria for identifying inactive or special customers. You can set different parameters to determine when a customer qualifies for follow-up emails, such as:
Last customer login
Last order date
Customer sign-up date
Wishlist age
Additionally, you can create tailored email campaigns with the option to include coupon codes by modifying the existing email template.
Features:
Customer Criteria: Set criteria based on customer login, order, signup, or wishlist activity.
Automated Email Follow-Ups: Activate email sending and choose intervals for follow-up emails (e.g., days after the first email). You can set different schedules by separating intervals with commas.
Email Notification History: View the email notification history to track sent emails and monitor them.
Personalized Promotions: Include promotional coupon codes in automated emails to incentivize return visits and sales. This can be done by adding promo codes to the email template.
The app ensures that inactive customers receive timely reminders to visit your store again, maximizing your chances for repeat business.
For further assistance or customization requests, please feel free to reach out. We are here to help!
Email: support@2hatslogic.com
If you need help setting up or configuring the app, we’re happy to assist at no extra charge. Contact us for support: support@2hatslogic.com.
Details
- Available: English, German
- Latest update: 3 December 2024
- Publication date: 10 December 2024
- Version: 1.0.0
- Category: Email Marketing
Resources
Reviews (0)
About the Extension Partner
2Hats Logic Solutions Private Limited
Partner Status
-
Shopware
Bronze Partner -
Shopware
Extension Partner
Details
- Ø-Rating: 4.5
- Partner since: 2019
- Extensions: 34
- Certifications: Certifications
Support
- Based in: India
- Speaks: German, English
- Response time: Very quickly