EU Guarantee Notice & GARAN Label

by IWV Digitalagentur

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Downloads: <25

Show the official EU legal-guarantee notice, issue the GARAN durability label only for products that qualify, and keep a verifiable record of every order's guarantee data.

Annually €4.99* /month €70.80 * €59.90* /year 15.4% discount In comparison to the regular monthly price

Monthly €5.90* /month Cancelable monthly

Compatible with:

6.4.11.0 - 6.7.14.1

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Covers both EU guarantee obligations — the statutory notice and the GARAN durability label
Official EU artwork rendered unmodified, in the customer's language, across product pages, cart and checkout
GARAN label generated only when a product meets every official qualification criterion
Guarantee data inherited from manufacturer and parent products, with per-variant override and a live preview
Automated daily validation flags missing, expired or no longer qualifying guarantee data

Features

Display the official EU legal-guarantee notice in the customer's language
Show the notice on product page, cart, checkout confirmation and footer, independently switchable
Present the notice always visible or expandable via link or button
Hide the notice for non-consumer goods such as vouchers or services, and for selected B2B customer groups
Validate every GARAN qualification criterion before a label can appear

Choose per view how the label appears: full, compact with dialog, text with dialog, or off
Inherit guarantee defaults from manufacturer and parent products, override per variant
Show the guarantee duration and description for any configured guarantee
Publish the guarantee conditions as a URL or an uploaded document, linked and encoded in the label's QR code
Record an immutable guarantee snapshot for every order and line item
Attach the official notice PDF and producer guarantee statements to the order confirmation

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About the Extension

Two EU guarantee rules, one shop

From 27 September 2026, online shops have to show the statutory legal-guarantee notice, and may show the GARAN label for durability guarantees that qualify for it. This plugin supports both — the obligation and the voluntary label — so the information is complete, consistent and visible where buyers expect it, instead of being patched together from separate tools.

The statutory legal-guarantee notice

The notice is official Commission artwork and is rendered exactly as published — never retyped, recoloured or resized. All 24 official EU languages ship with the plugin, and the right one is chosen for each customer automatically: the storefront's own language, otherwise another version of the same language, and English as a last resort.

You decide where it appears. Product page, cart, checkout confirmation and footer can each be enabled independently. By default the product page and the confirmation page carry a line naming the buyer's guarantee rights that opens the full notice on the first click — the presentation the Commission's Practical Guidelines illustrate for online use. Switch it to the always-visible rendering if you would rather have it in the page. Products that are not consumer goods, such as vouchers, services or deposits, can opt out, and selected B2B customer groups can be excluded. The accessible link beside the notice always points to the same destination the official QR code encodes.

The GARAN durability label

The GARAN label is the official mark for commercial durability guarantees. The plugin generates it from the official template, filling in only the three permitted values — guarantee duration, producer brand and model identifier. Every fixed element is left untouched, the QR code included: it leads to the Commission's portal on durability guarantees, and is republished as a text link beside the label as the Practical Guidelines require. Values that do not fit are scaled to the official layout, never truncated.

The label is not simply switched on. Every configured guarantee is checked against the official qualification criteria before anything is shown: it must be offered by the producer, free of charge, cover the entire product, last longer than two years in whole half-year steps — so 30 months at the shortest — and carry a producer brand and a model identifier. Seven distinct statuses tell you exactly why a label is withheld.

Guarantee data that stays consistent

Products carry a dedicated Guarantee tab, manufacturers carry their own defaults, and the inheritance chain follows the catalogue: a variant can inherit from its parent product, a product can inherit from its manufacturer, and every level can be overridden or switched off individually. The model identifier falls back to the product's manufacturer product number automatically, so a manufacturer default can still qualify. The guarantee conditions can be a URL or an uploaded document.

A live preview on both the product and the manufacturer screens shows exactly what will be resolved and displayed — including the values a variant inherits and the reasons a label is withheld. A missing duration, brand or model, an expired configuration or a value that cannot be expressed in the official format is reported before it reaches your customers.

Orders and order confirmations

Every order placed while the plugin is active is documented. An immutable snapshot stores which notice version and which guarantee data applied to each line item at the time of the order — evaluated on the order date, not on today's catalogue. The order detail page shows the record, and the confirmation email uses it, so a confirmation resent later still describes the order as it was.

The official notice PDF is attached to the order confirmation, fulfilling the duty to deliver the notice on a durable medium after the sale. Guarantee data is included for qualifying line items, and producer guarantee statements are attached as documents, with identical documents attached only once.

Validation and operations

Catalogue validation is continuous rather than a one-off audit. A scheduled task revalidates the catalogue daily, so validity windows that lapse overnight are caught automatically, and the same validation can be run from the command line for single products, manufacturers or the whole catalogue. A Store API endpoint lets headless storefronts display the same notice, labels and safety information.

Live validation preview on the product and manufacturer screens
Role-based permissions for viewing, editing and order-snapshot access
A command-line tool that checks and prepares the official artwork

The plugin works exclusively with the official Commission files and never invents artwork for a regulated mark. Before going live, review the final configuration for your own legal situation: the plugin supports the implementation, it does not replace legal advice.

Two EU guarantee rules, one shop

The statutory legal-guarantee notice

The GARAN durability label

Guarantee data that stays consistent

Orders and order confirmations

Validation and operations

Live validation preview on the product and manufacturer screens
Role-based permissions for viewing, editing and order-snapshot access
A command-line tool that checks and prepares the official artwork

This extension is highlighted as part of the Premium Partner Program and can therefore be displayed with priority in the store.

Details

Available: English, German
Latest update: 16 September 2026
Publication date: 1 September 2026
Version: 1.7.3
Category: Legal security

Resources

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About the Extension Partner

IWV Digitalagentur

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Partner Status

Shopware
Premium Extension Partner

Details

Ø-Rating: 5

Average rating of 5 out of 5 stars
Partner since: 2019
Extensions: 47

Support

Based in: Germany
Speaks: German, English
Response time: Quickly

1. Enable the plugin per sales channel After activation, open the plugin configuration and enable the features for the sales channels you want. Each sales channel is configured independently. If you serve B2B groups, you can exclude selected customer groups from the statutory notice.

2. Choose the notice placements and presentation Select which storefront positions show the notice: product page, cart, checkout confirmation and footer. For the product page and checkout confirmation choose between the always-visible full notice and a version that expands via link or button. Set the maximum notice width for each view and pick a fallback language for storefronts without their own official asset.

3. Configure guarantee data Open a product and switch to the Guarantee tab. The guarantee can be configured here, inherited from the parent product, or inherited from the manufacturer. Set the duration in half-year steps, the producer brand, the model identifier (the product number is used automatically when left empty), the validity period and the terms as a URL or an uploaded document. The live preview shows exactly what will be resolved and displayed. Manufacturers can set the same values once as defaults.

4. Choose how the GARAN label appears For each storefront view — product page, listing, cart, off-canvas cart and checkout confirmation — select full, compact with dialog, text with dialog, or off, and set the label width per view. Labels only appear for products whose configured guarantee qualifies.

5. Enter the product-safety (GPSR) details Record the manufacturer's contact details once on the manufacturer, including the EU-established setting and the responsible person where the manufacturer is outside the Union. Add per-product safety warnings, further information and product identification, or use the shop-wide fallback for a shop that produces what it sells. Choose the placement on the product page: description tab, own tab, or below the buy button.

6. Install the official artwork Run the plugin's assets command to check the installation state and prepare the official files. Copy the official Commission artwork for the statutory notice and the GARAN templates into the expected directories, then re-run the command to confirm the checksums. The plugin refuses to render anything until the official files are present. The statutory notice obligations start on 27 September 2026.

7. Let validation run A scheduled task revalidates the catalogue daily and reports products whose guarantee data is incomplete, expired or no longer qualifying. You can run the same validation manually at any time for a single product, a manufacturer or the whole catalogue from the command line, and use the Store API endpoint for headless storefronts.

8. Configure the order confirmation Enable the order snapshot so every order records the applicable notice and guarantee data. The official notice PDF is attached to the confirmation email by default, and uploaded producer guarantee statements are attached automatically. Identical documents are attached only once.

Does the plugin make my shop legally compliant?

It supports the implementation of the EU legal-guarantee notice and the GARAN label: it renders only the official artwork, applies the qualification criteria and helps you find incomplete data. The final configuration should always be reviewed for your own legal situation.

Which languages can the notice use?

The plugin resolves the official asset for the customer's storefront language, falling back to another version of the same language and then to English. You add the official Commission files for the languages you offer.

When is the GARAN label shown?

Only when the configured guarantee passes every official criterion: offered by the producer, free of charge, covering the whole product, two years or more in whole half-year steps, with a producer brand and a model identifier available.

What happens if the official artwork is not installed?

Nothing is displayed. The plugin never substitutes or approximates regulated artwork; a CLI command reports which files are missing or outdated instead.

Is guarantee information preserved for past orders?

Yes. For every order placed while the plugin is active, an immutable snapshot of the notice and the per-item guarantee data is stored, used in the order confirmation and shown in the order detail page.