Quote Requests & Price Negotiation with Chat, PDFs and Flows
Description
Highlights
About the Extension
Make individual quotes part of your customers' shopping journey
Project purchases and larger quantities often need a conversation about pricing before an order can be placed. Quote Requests & Price Negotiation brings that conversation into Shopware. Your team works with the requested products, quantities, messages and prices in one quote record.
Start with the products your customer needs
Logged-in customers can request a quote for a product or for the product items in their cart. The offcanvas cart provides another entry point. An optional comment field lets customers explain their project or preferred terms when they submit the request.
Review incoming requests in the administration and set individual prices for each item. Save your work as a draft, release a quote to the customer or decline the request. The quote's validity period begins when you release it to the customer.
Keep the conversation connected to the quote
The optional message history keeps customer discussions alongside the quote. Customer-facing comments and internal notes support your team's work. Customers see the quote status, items and prices in their account. For a released quote that is still valid, they can accept, ask to continue negotiating or decline it.
Accepting transfers the quoted items to the cart. Customers then place the order through the regular Shopware checkout. They can restore an accepted quote to the cart while it is still valid and has no linked order. Once the order is placed, the quote is linked to that order.
Give customers a quote document to keep
Enable the PDF download so customers can save the current quote from their account. The document contains its reference number, status, items, prices and comments, giving customers a document they can use for further discussion.
Make quoting available to the right audience
Configure availability for each sales channel and choose which request buttons, comment field, chat and PDF download to show. Existing Rule Builder rules control when quote requests are available. For multiple rules, choose whether any one rule or every selected rule must match.
Connect the process to Shopware's tools
A dedicated number range gives each request a reference. Seven flow events, email templates and ready-to-use flow templates help you set up notifications for requests, status changes, messages, acceptance, rejection, expiration and orders. Create and activate the flows you need, with appropriate recipients and conditions.
An hourly maintenance task adds a reminder message to the quote history before expiration and marks expired quotes accordingly. Scheduled tasks and queue processing must be running for this maintenance.
Build the quoting process that fits your shop
Logged-in customers submit their requests directly in your shop. Your team manages pricing in Administration while customers follow the quote in their account. Combine request options, messages, PDFs and flow templates to build your quoting process.
Your plugin. Your wishes. Our solution.
Do you have an idea for a feature that's missing in this plugin? Or do you need a custom modification for your store? As a Shopware Extension Partner, we develop tailored extensions and software solutions for e-commerce. Whether it's plugin development, consulting, or technical support – simply send us an email and we'll find the best solution for your project together.
E-Mail: support@lunova-solutions.de Web: www.lunova-solutions.de
Details
- Available: English, German
- Latest update: 7 October 2026
- Publication date: 31 March 2026
- Version: 1.7.0
- Category: B2B extensions
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About the Extension Partner
Lunova Solutions
Partner Status
-
Shopware
Extension Partner
Details
- Ø-Rating: 5
- Partner since: 2026
- Extensions: 19
Support
- Based in: Germany
- Speaks: German, English
- Response time: Very quickly