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mav-software

Customer inbox: individual messages & emails

Rating: no rating ( write a review )
Downloads: <10

Description

Highlights

  • Contact individual customers from Shopware
  • Keep messages available in the customer account
  • Send an additional email when needed

Features

  • Compose individual messages with a subject and content in the administration
  • Dedicated message inbox inside the customer account
  • Envelope icon with an unread message counter in the storefront header
  • Optional additional delivery of the message via email
  • View email sending status in the administration's message list

About the Extension

Send personal messages or service updates to individual customers directly from the Shopware administration without needing an external ticketing tool. Simply select the customer, write a message with a subject and content, and deliver it to their customer account inbox.

Logged-in customers see an envelope icon with an unread message counter in the storefront header and can read their messages in their account at any time. If desired, you can also send the message by email. The administration's message list shows the email sending status.

More information

Details

  • Available: English, German
  • Latest update: 2 November 2026
  • Publication date: 6 January 2026
  • Version: 1.0.0
  • Category: Special features

Resources

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About the Extension Partner

Partner Status

  • Shopware Extension Partner Shopware
    Extension Partner

Details

  • Ø-Rating: 5

    Average rating of 5 out of 5 stars

  • Partner since: 2022
  • Extensions: 22

Support

  • Based in: Germany
  • Speaks: German, English
  • Response time: Very quickly