Ready This is a plugin especially developed for Shopware 6
OMQ Help - FAQ / Help page

OMQ Help - FAQ / Help page

by OMQ no ratings yet Source Available 34 Downloads
Current version:

Version:

Free
Free
This plugin is available for Shopware 5
Support
  • OMQ
  • de_DE en_GB
Plugin details
  • OMQ1772645735992f
  • OMQ
  • 1.0.1
  • 20 May 2020
  • de_DE en_GB es_ES fi_FI fr_FR it_IT nb_NO nl_NL pl_PL sv_SE bg_BG cs_CZ pt_PT hy de_CH tr
  • 6.0.0
    6.1.0 – 6.1.6
    6.2.0 – 6.2.3
    6.3.0.0 – 6.3.0.2
Download and install the plug-in into your shop. Accomplish the configuration at  Settings >... more

Product information

Highlights

  • - Automate the response to service requests
  • - Customers get a quicker response to their support requests
  • - Your answers always have the same answer quality
  • - The answers are available on all channels
  • - Increase customer satisfaction with realtime responses

Features

  • -Automated Support
  • -AI based real-time search
  • -Dynamic and therefore compatible with SEO
  • -Google FAQ Snippet Extension (coming soon)
  • -32 different languages
  • -FAQ in real-time
  • -Multimedia answers
  • -Responsive design
  • -Easy use

Description

  1. Download and install the plug-in into your shop.
  2. Accomplish the configuration at Settings > Plugins > OMQ Help Settings.
  • If you already have an account at OMQ, fill in the right account name into the input field.
  • If you do not have an account yet, please create a new one. Then, we contact you via email to introduce you to the software and give you the login details. You can test our software for 14 days for free.
OMQ Contact is implemented as an additional form element in an already existing form. For this, you go to Content > Shopping Experiences to create a new page or open a pre-existing one. On that page, you insert a new Text & Image > OMQ Help block.Click on the Gearwheel of the Contact element and add an API Key. You can find it in the administration of the OMQ interface at Help.Test the help page.


In order to improve the SEO capability of the plugin, introduce into the Google Crawler the URL Parameter question. To do this, go to your Google Search Console and make the adjustment under Crawling > URL Parameters. Add the parameter question as page content changes and create a page selection for each URL.

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Customer reviews

Installation manual

  1. Download and install the plug-in into your shop.
  2. Accomplish the configuration at Settings > Plugins > OMQ Help Settings.
  • If you already have an account at OMQ, fill in the right  account name into the input field.
  • If you do not have an account yet, please create a new one. Then, we contact you via email to introduce you to the software and give you the login details. You can test our software for 14 days for free.
OMQ Contact is implemented as an additional form element in an already existing form. For this, you go to Content > Shopping Experiences to create a new page or open a pre-existing one. On that page, you insert a new Text & Images > OMQ Help block.Click on the Gearwheel of the Contact element and add an API Key. You can find it in the administration of the OMQ interface at Help.Test the help page.

Changelog

Version 1.0.1

- Added translations

Version 1.0.0

Initial public release.

About the manufacturer

OMQ OMQ Shopware Technology Partner Shopware Technology Partner 4 Extensions 5 Ø Rating
Current version:

Version:

Free
Free

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