TrustUp - Higher conversion through better ratings

by Pixup Media GmbH

Rating: 5.0

Downloads: <25

TrustUp is the new rating tool for Shopware. Remind your customers by mail and reward them automatically for reviews with images or videos. Increase the conversion rate.

Monthly €29.90* /month Cancelable monthly

The extension is not compatible with the newest Shopware version.

Compatible with:

6.0.0-DP1 - 6.5.8.9

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

- Your customers can now finally add a photo, video or YouTube link of the purchased item to their reviews and present them in their everyday life.
- Create picture or video galleries of your customers with products from your store, present them on the start or listing page or the respective product pages.
- Reward every review with photo or video automatically with generated coupon codes sent to your email.
- Automated email notifications to the buyer to submit a review with schedulable time windows via customizable email templates.
- Reviews can be commented by other users or rated as helpful or less helpful via "thumbs up" or "thumbs down".

Features

- Ratings can now be supplemented with pictures and videos of the customer via file upload.
- Ratings and the associated images and videos can be shared automatically or manually.
- Automatic reminder by email within a specified time window to submit a review with the prospect of a voucher.
- Permission for email notifications can be granted via opt-in in checkout
- Setting of voucher value and generation of voucher code with automatic email sending after successful rating.

- Reviews can be commented by other users and rated as helpful or not helpful via thumbsup/down.
- Questionnaires with multiple-choice answers can be prefabricated and entered into the rating mask. E.g. "Does the product tend to be larger or smaller"?
- Ratings can be placed in the tile or grid view in the shopping worlds or on the product page at different locations
- The display of ratings can be customized. Borders, shadows, rounded corners, text alignment, etc.
- Reviews from verified buyers (customer has bought the item in the online store) are highlighted and can be shared automatically

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About the Extension

Pictures say more than a thousand words.

One of the most important factors for a high conversion rate is trust in the product. Product reviews play a crucial role in this. With TrustUp your customers finally have the possibility to add pictures or videos to the reviews, whether by file upload or linking. Let your buyers take pictures of your products in their everyday life and create transparency, which in turn leads to higher conversion rates and fewer returns

Remind your buyers automatically via email to submit a review with the prospect of a voucher, which Trustup also generates automatically and sends to the buyer. Set the time of notification and the value of the vouchers beforehand.

The ratings can then be placed prominently on all relevant store pages, both on the product page and in the shopping worlds, such as the home page. You can change the position, appearance and format of the ratings.

In addition, you can add an individual question catalog with answers defined by you for selection in the rating mask, which target the characteristics of the product, e.g. whether a product is rather small or large. Another means of product transparency.

Details

Available: English, German
Latest update: 17 May 2023
Publication date: 30 September 2022
Version: 2.0.0
Category: Comments / Feedback

Resources

Reviews (1)

Average rating

5.0

Based on 1 reviews

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

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5.0

by Niko Nobes

7 October 2022 14:46

Wir haben uns solch ein Tool bereits sehr gewünscht, da all unsere Produkte emotional sind und vertrauen geschaffen werden muss. Dies gelingt am besten durch qualitatives Feedback unserer Nutzer und freuen uns schon auf die künftigen Rezensionen selbiger.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support