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Payment reminder for unpaid orders

Payment reminder for unpaid orders

by Proxation GmbH (3) Ratings 12 Downloads
Current version:


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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
  • Proxa22229141114
  • Proxation GmbH
  • 2.0.4
  • 6 Oct 2021
  • de_DE en_GB
  • 6.2.0 – 6.2.3 – – – – – – – – – – – –
Payment reminder for unpaid orders Many Shopware 6 store owners complain that orders are created... more

Product information


  • Fully automatic payment reminder via eMail
  • Individual customization of the payment reminder email template
  • Increase in paid orders


  • Configuration per sales channel
  • Definable interval (in minutes) until the eMail is sent out
  • Configuration of the payment statuses for which the reminder should be sent


Payment reminder for unpaid orders

Many Shopware 6 store owners complain that orders are created even without full payment. Even with payment methods like PayPal, it often happens that payments are not received in the end. With our plugin is you can improve the situation. If the payment failed, you can send a payment reminder to the customer so that the order is paid successfully after all.


  • No unpaid orders anymore
  • No manual followups necessary

With the plugin "Payment reminder for unpaid orders" from Proxation GmbH you get a lot of time saving for a small price.

Do you have questions? Feel free to contact us at


You need support or have questions about the plugin? Our support team is happy to help you in German and English language. Support is available for all our plugins.

To submit a support request, please use your Shopware account.

To process your request quickly, please make sure to check the following points:

  1. The current version for the respective Shopware version of the plugin is installed

  2. There is a valid subscription of the Plugin

  3. The problem also occurs in the Shopware standard template and with disabled third-party plugins

  4. No changes were made to the code of the Plugin

We will of course still support you, but we will charge you according to the time and effort involved.


Unless the functionalities are mutually exclusive, we can guarantee compatibility of this plugin with all our own plugins. We cannot guarantee compatibility with third-party plugins, which include, for example, the premium plugins of Shopware. If there are any problems here, our support will be happy to help you. Of course we keep our plugins compatible with a new Shopware version. Here we refer to the Shopware Community Edition with Standard Responsive Theme.

Trial version

A 30-day trial version is available for each of our plugins. Please use this opportunity before you decide to rent or buy.

Individual development or customization of a plugin

If a plugin doesn't quite fit your needs, we will be happy to extend or adapt it according to your individual specifications. Of course we can also create additional plugins - specifically for your Online-Shop. Just contact us for this. We will gladly send you an estimate.

Read, write and discuss reviews... more

Customer reviews

Average customer rating from 3 reviews:


Tut das was soll, guter Support

29 Sep 2021

Konnte aufgrund eines Bugs zuerst nicht installiert werden. Der Support hat allerdings sehr schnell mit einem Update reagiert. Erinnert nach 12h automatisch alle Kunden mit individuell einstellbaren Zahlungsstatus dass hier eine Bezahlung noch aussteht.


Bestes Plugin für mehr Abschlüsse

14 May 2021

Das Plugin erinner die Kunden ganz einfach über die fällige Zahlung - Genau das was wir gesucht haben! Funktioniert super, danke!


Ideales Plugin für mehr Kaufabschlüsse

21 Apr 2021

Seit shopware 6 gibt es tendenziell mehr Bestellungen die nicht komplett bezahlt werden. Durch die Erinnerung die durch dieses Plugin ermöglicht wird, schaffen wir große Abhilfe. Vielen Dank! Support hat bei einer Frage zur Konfiguration auch schnell geantwortet.


Installation manual

1. Install and activate the plugin via the plugin manager.

2. Configure the plugin for all sales channels or separately for each sales channel.

3. Configure the time interval (in minutes) at which the payment reminder should be sent.  The payment reminder will be sent only once per order.

4. Configure the payment statuses for which the payment reminder is relevant.

5. Make sure that cronjobs are executed automatically by your system. Otherwise, the following article or contacting your web hoster may help:


Version 2.0.4


- Setting Cronjob Intervall to 10 minutes & some language adjustments

Version 2.0.3

- Compatibility with v6.4.4 related migrations

Version 2.0.2


- Bug fix related multi select box in administration

Version 2.0.1

- Set template data for preview email template

Version 2.0.0


- Compatibility with shopware 6.4.x

Version 1.1.0

- Added option to set individual time intervals for specific payment statuses.

Version 1.0.0

- Initial Plugin release

About the manufacturer

Shopware 6 Signet Shopware 6 ready Proxation GmbH Proxation GmbH Shopware Solution Partner Shopware Solution Partner 6 Certifications Developer SW5 1 Developer Advanced SW5 0 Template Designer SW5 0 Template Developer SW5 0 Developer SW6 1 Developer Advanced SW6 1 Template Designer SW6 3 Template Designer Advanced SW6 0 20 Extensions 5 Ø Rating
Current version:


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