Sage Active Connector

by SHOPSY

Automatically transfers Shopware orders to Sage Active as invoices. Includes customer management, PDF import, flexible triggers, and one-click manual transmission.

Expected release: July 2026

Compatible with:

Cloud Self-hosted

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Automatic transfer of orders, customers to Sage Active
Flexible triggers: after order, payment status, or order status change
Smart customer matching in Sage Active (customer number, VAT ID, email) — no duplicates
Invoice PDF round-trip import from Sage Active to the Shopware order
Manual single and bulk transfer via action button in the admin

Features

Secure OAuth2 connection to Sage Active
Automatic transfer on order placement
Transfer based on configurable payment status
Transfer based on configurable order status
Manual transfer of individual or multiple orders

Automatic customer creation or matching in Sage Active
Collective customer mode (all orders to one customer)
Optional invoice finalization (draft → posted invoice)
PDF round-trip import after finalization
Discounts and promotions distributed proportionally across lines
Shipping costs as a separate invoice line
Variant options visible in line descriptions
Idempotent processing — no duplicate transmissions
Built-in log module with debug mode
Sales-channel-specific configuration

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About the Extension

The Sage Active Connector seamlessly connects your Shopware shop with Sage Active, automatically transferring orders, customer data, and created PDF invoices in Sage back to the Shop via the official Sage Active GraphQL API.

How does it work?
After installation, connect the app to your Sage Active account via OAuth2 and select the target organization. From then on, Shopware orders are transferred — automatically or manually — to Sage Active:

1. Create or match customer — The connector first searches for an existing customer in Sage Active (by customer number, VAT ID, or email). Only if no match is found, a new customer is created. Alternatively, all orders can be booked to a single collective customer.

2. Create invoice — A Sage Active sales invoice is generated from the Shopware order. Line items, discounts, shipping costs, and taxes are transferred accurately. Variant options (e.g., color, size) are appended to line descriptions.

3. Finalize invoice (optional) — The draft can be automatically validated/finalized, so it appears as a regular, posted invoice in Sage Active.

4. PDF round-trip import (optional) — After finalization, the invoice PDF is fetched from Sage Active and attached to the Shopware order, visible under "Documents" in the admin.

Fully configurable
You decide when the transfer happens:
- Immediately after order placement
- Upon a specific payment status (Paid, Partially paid, Reminded)
- Upon a specific order status (In progress, Completed)

Additionally, orders can be transferred manually at any time — individually or in bulk — using the action button in the order list.

Transparency & traceability
- Every order is marked as "transmitted" in Shopware (custom field) — duplicate transmissions are impossible.
- The ID of the created Sage Active invoice is stored on the order.
- A built-in log module in the admin shows all events, errors, and debug information.

Note on rounding differences

When converting gross to net values and distributing discounts proportionally across line items, minimal rounding differences (±€0.01) may occur. These are technically unavoidable due to the different rounding logic of Shopware (gross-based) and Sage Active (net-based). In practice, such differences are negligible from an accounting perspective.

Note on rounding differences

Details

Available: English, German
Latest update: 18 May 2026
Version: 1.0.0
Category: Middleware & Connectors

About the Extension Partner

SHOPSY

See all extensions

Partner Status

Shopware
Extension Partner

Details

Ø-Rating: 4.9

Average rating of 4.9 out of 5 stars
Partner since: 2016
Extensions: 37

Support

Based in: Germany
Speaks: German, English
Response time: Very quickly

1. Install & activate the app
Install the app from the Shopware Store and activate it in the Extension Manager.

2. Connect to Sage Active
Navigate to Extensions → Sage Active Connector → Connection in the admin. Click "Connect to Sage Active" and sign in with your Sage Active credentials. The connection uses OAuth2 — your credentials are never stored in Shopware.

3. Select organization
After a successful connection, select the Sage Active organization (company) where invoices should be posted.

4. Set the default product ID
Create a generic product in Sage Active (e.g., "Shopware Item") and copy its UUID. Enter this UUID in the "Default product ID for invoice lines" field. Optionally: set a separate product ID for shipping lines.

5. Enable/disable per sales channel
The connector is enabled for all sales channels by default. To exclude specific channels from data transfer, disable the "Enable connector for this Sales Channel" toggle in the General Settings of the respective sales channel.

6. Configure transfer timing
Under "When to Send Data", choose whether transfers should happen automatically:
- Directly after order — immediate transfer
- After payment status — e.g., only when payment is received
- After order status — e.g., when the order is set to "Completed"
You can use multiple triggers simultaneously. The app only transfers each order once.

7. Choose customer mode
- Individual customer per order (default): The connector searches for existing customers and creates new ones as needed.
- Collective customer: All invoices are booked to a fixed customer. Enter the customer number of the collective customer in Sage Active.

8. Optional settings
- Finalize invoice: Automatically validate the invoice (recommended)
- Attach PDF to order: Display the Sage Active invoice PDF in the Shopware admin (requires "Finalize invoice")
- Always show shipping costs: Create a shipping line even at €0.00
- Transfer customer number: Store the Shopware customer number as the code in Sage Active
- Use salutation: Transfer the customer's salutation to Sage Active

- Debug mode: Write detailed JSON data to the log (for troubleshooting only)