Availability Debugger - Rule Availability Preview

by Shop Studio

Instantly debug why payment, promotion and shipping methods are unavailable. Simulate customer contexts, compare rule outcomes, and track all configuration changes.

Expected release: February 2026

Compatible with:

Self-hosted

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Instant debugging – Find out why payment, promotion or shipping methods are unavailable in seconds
Context simulation – Test with any country, cart value, customer group, or specific customer
Side-by-side comparison – Compare two different contexts to spot rule differences instantly
Change tracking – Full history of all rule, payment, shipping, and promotion changes

Features

Payment Method Debugging - See which payment methods are available and which rules block them
Shipping Method Debugging - Understand why certain shipping options don't appear for customers
Promotion & Discount Tracking - Check which promotions and vouchers apply under specific conditions
Customer Context Simulation - Simulate shipping/billing country, zip code, cart value, and customer group
Real Customer Testing - Search and select actual customers to test their exact checkout experience

Compare Mode - Test two different contexts side-by-side with clear "Only A / Only B / Both" indicators
Change History - Track every modification to rules, payments, shipping, and promotions with before/after values
User Attribution - See exactly which user made each configuration change and when
Export Options - Download results as JSON or CSV for documentation and reporting
Smart Filtering - Filter results by availability status, name, or rule to find issues quickly

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About the Extension

Why Customers Can’t Checkout or Add a Promotion? Find Out in Seconds!

Official extension of the Shopware agency Shop Studio.

Stop guessing why payment or shipping methods disappear for certain customers. The Availability Debugger gives you instant visibility into Shopware’s rule engine.

➤ Test payment, shipping, and promotion availability in real-time
➤ Simulate any customer context: country, zip code, cart value, customer group
➤ See exactly which rules block availability

Debug Mode

➤ Reproduce real customer scenarios in seconds
➤ Validate rule results live while adjusting context
➤ Identify the exact rule that disables a method or promotion

Compare Mode

➤ Compare two different contexts side-by-side
➤ Instantly spot differences: “Only available in Context A” vs “Available in both”
➤ Ideal for customer groups or individual customers: why could customer A order, but customer B couldn’t?

Change History

➤ Track every change to rules, payment methods, shipping methods, and promotions
➤ See who changed what, when, plus exact before/after values
➤ Prevent long debugging sessions caused by unnoticed config changes

Share & Collaborate

➤ Generate secure, time-limited share links for support cases
➤ Export results as JSON or CSV

Perfect for

➤ Agencies debugging client shops
➤ Support teams investigating checkout issues
➤ Developers testing rule configurations
➤ Store owners understanding their availability logic

Some more interesting links

➤ Uptime monitoring & status check: https://uptime.shop-studio.io/status/shopware-extensions
➤ Are you looking for a Shopware agency for your online shop? Then contact us: https://www.shop-studio.io/en
➤ If you need technical support, open a support ticket: https://account.shopware.com

Details

Available: English, German
Category: Administration

About the Extension Partner

Shop Studio

See all extensions

Partner Status

Shopware
Extension Partner

Details

Ø-Rating: 4.6

Average rating of 4.6 out of 5 stars
Partner since: 2020
Extensions: 15
Certifications: Certifications

Support

Based in: Bulgaria
Speaks: German, English

Shopware 6 certified