Reward Engine — Loyalty, Referrals & Promotions in One
Description
Highlights
About the Extension
Replace your fragmented promotion stack with one engine
If you run a Shopware store with rewards, you're probably paying for several plugins:
- A loyalty plugin for points
- A separate plugin for referrals
- Manual Flow Builder rules for birthday emails
- Another plugin for abandoned cart recovery
- And maybe a free shipping bar
That's four separate vendors, four different admin UIs, no shared analytics, and rules that don't talk to each other.
SSD Reward Engine is one rule engine that does it all. Pick a trigger (an event), add conditions (using Shopware's native Rule Builder), and define a reward.
Built on Shopware, not next to it
Most reward plugins build their own infrastructure. We build on top of Shopware Flow Builder, Rule Builder, and the Promotion entity. That means:
- Familiar admin UI — if you've used Shopware Rule Builder, you already know how to add conditions
- Future-proof — Shopware updates strengthen our plugin, not break it
- Compatible — works alongside your existing Promotion rules, not against them
Rule Simulator: test before you ship
Other plugins make you go live and pray. Our Simulator lets you:
- Pick a sample customer and cart
- Run the rule pipeline in dry-run mode
- See exactly which conditions matched, which didn't, and what reward would be granted
- Spot conflicts before they hit production
Catch conflicts and edge cases before they ever reach a customer.
Refund-safe by design
When an order is cancelled or refunded:
- Points are revoked from the customer's balance
- Generated coupon codes are deactivated
- Reward log entries are marked revoked for audit
No manual cleanup. No phantom discounts. No bugs about customers keeping their points after a refund.
What you get
- Core engine with 11 triggers, points and free-gift rewards
- Visual Rule Builder with 3-step wizard
- Rule Simulator
- Customer My Rewards storefront page
- Cart breakdown transparency
- Idempotent reward log + auto-revoke
- Transactional emails via Flow Builder (earn, voucher issued, refund credit, expiry reminders) — editable mail templates seeded out of the box
- EN + DE language support
Bringing balances over from another plugin
Switching from an existing loyalty plugin? Set each customer's starting balance with the built-in manual point adjustment tool — it has a dedicated “migration” reason and a full audit trail, so every credit is traceable. For larger catalogues you can apply balances in bulk through the Admin API.
30-day free trial — no credit card
Try every feature for 30 days. Cancel anytime. Your data stays put for 60 days after cancellation in case you change your mind.
Compatible with
- Shopware 6.6, 6.7, and forward
- B2C and B2B sales channels
- Multi-currency, multi-language
Details
- Available: English, German
- Latest update: 4 August 2026
- Publication date: 4 August 2026
- Version: 2.0.0
- Category: Loyality & Rewards
Resources
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About the Extension Partner
SSD DIGITAL
Partner Status
-
Shopware
Extension Partner
Details
- Partner since: 2026
- Extensions: 5
Support
- Based in: Vietnam
- Speaks: German, English
- Response time: Very quickly