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wnm GmbH

easyRMA Returns Engine / Connector

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Downloads: <10

Description

Highlights

  • Fast & easy
  • Integrative

Features

  • - Creation of returns for orders
  • - Automatic fetching of return reasons from easyRMA instance
  • - Automatic distribution of the return task to easyRMA instance

About the Extension

easyRMA® – The Smart Connector for Your Returns and Repair Management


Save valuable time and minimize the effort required for your returns and RMA management to the absolute minimum!  With the easyRMA Connector, you enable your customers to process returns and repair requests easily and efficiently –  directly through their customer account or the customer portal.


Features & Benefits


  • ✅ Seamless RMA Processing – Allow your customers to create return requests for orders directly through their customer account.
  • ✅ Automatic Order Transmission – All return and repair requests are transmitted directly to your easyRMA instance.
  • ✅ Detailed Return Capture – When creating returns, the reason and the number of items to be returned are recorded.
  • ✅ Perfect Integration with easyRMA – Automatic transfer of return details to easyRMA5 for generating an RMA ticket.
  • ✅ Dynamic Return Reasons – Return reasons are automatically updated when the "Load return reasons from instance" option is active.
  • ✅ Transparency for Customers – All return requests, including task codes and item details, are clearly displayed in the RMA menu of the customer account.
  • ✅ Compatibility with ERP Systems – easyRMA provides integrations with JTL and other leading ERP systems for seamless process automation.


Why easyRMA?


  • Optimized Returns Processes – Automation and simplification of the RMA workflow
  • Increased Customer Satisfaction – Fast and transparent returns and repair handling
  • Save Costs & Time – Reduced administrative effort through digital and automated processes

Integrate easyRMA and benefit from modern, efficient, and customer-friendly returns & repair management! ?

Details

  • Available: English, German
  • Latest update: 17 January 2025
  • Publication date: 11 July 2024
  • Version: 1.0.1
  • Category: Shipping provider

Resources

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About the Extension Partner

Partner Status

  • Shopware Gold Partner Shopware
    Gold Partner
  • Shopware Extension Partner Shopware
    Extension Partner

Details

  • Partner since: 2020
  • Extensions: 2

Support

  • Based in: Germany
  • Speaks: German
  • Response time: Very quickly