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codeenterprise GmbH

Customer directly as sender from contact form

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Downloads: <100

Description

Highlights

  • Have the mails sent to your CRM or ticket system.
  • This simplifies and speeds up your customer communication.
  • You save valuable time
  • This also avoids the error-prone transmission of the email address

Features

  • When the customer sends the contact form, his e-mail address is given to you as the store operator as the sender address and not your own as before.
  • So you can reply to the customer DIRECTLY, without cumbersome transfer of the email address
  • Option to set the creator as "reply to" and not as sender

About the Extension

When sending the contact form, the store operator receives an e-mail with the data entered in the contact form. 

The sender of the e-mail address is usually the store operator himself. 

This plug-in changes the sender to the name and the email address to the data entered by the customer in the contact form. 

Alternatively, it can also be configured to put the customer in the reply-to header field instead of being used as the sender. 

This allows the store owner to simply click "Reply" to reply directly to the customer. No more annoying copying of the email address needed.


The plug-in works with both the standard contact form and the FlowBuilder trigger "contact_form.send".

Details

  • Available: English, German
  • Latest update: 11 November 2024
  • Publication date: 7 June 2022
  • Version: 1.1.1
  • Category: Administration

Resources

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About the Extension Partner

codeenterprise GmbH

codeenterprise GmbH

Partner Status

  • Shopware Bronze Partner Shopware
    Bronze Partner
  • Shopware Premium Extension Partner Shopware
    Premium Extension Partner

Details

  • Ø-Rating: 4.7

    Average rating of 4.7 out of 5 stars

  • Partner since: 2014
  • Extensions: 58

Support

  • Based in: Germany
  • Speaks: German, English
  • Response time: Very quickly