Customer directly as sender from contact form

by codeenterprise GmbH

Rating: 5.0

Downloads: <100

Simplify your customer communication. With this plugin you can reply to your customers directly via email - without annoying copy & paste of email addresses.

Annually €4.17* /month €60.00 * €50.00* /year 16.67% discount In comparison to the regular monthly price

Monthly €5.00* /month Cancelable monthly

Compatible with:

6.4.0.0 - 6.6.9.0

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Have the mails sent to your CRM or ticket system.
This simplifies and speeds up your customer communication.
You save valuable time
This also avoids the error-prone transmission of the email address

Features

When the customer sends the contact form, his e-mail address is given to you as the store operator as the sender address and not your own as before.
So you can reply to the customer DIRECTLY, without cumbersome transfer of the email address
Option to set the creator as "reply to" and not as sender

About the Extension

When sending the contact form, the store operator receives an e-mail with the data entered in the contact form.

The sender of the e-mail address is usually the store operator himself.

This plug-in changes the sender to the name and the email address to the data entered by the customer in the contact form.

Alternatively, it can also be configured to put the customer in the reply-to header field instead of being used as the sender.

This allows the store owner to simply click "Reply" to reply directly to the customer. No more annoying copying of the email address needed.

The plug-in works with both the standard contact form and the FlowBuilder trigger "contact_form.send".

Details

Available: English, German
Latest update: 3 December 2024
Publication date: 7 June 2022
Version: 1.1.1
Category: Administration

Resources

Reviews (1)

Average rating

5.0

Based on 1 reviews

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

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No more having to copy the email address when answering a customer question

5.0

by Willem-Johan

4 December 2024 15:32

No more having to copy the email address when answering a customer question. Once you have found the right setting with great support from the developer, it works perfectly

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support