Distribution restrictions

Our app enables you to implement selling restrictions for your Shopware onlineshop. Selling restrictions can apply by the CLP/REACH-regulation, export bans or the protection of minors.
You can define up to five rules in the configuration that will be checked in each ordering process. If one rule matches, your customer can’t complete his order. Your customer will be informed about the selling restriction in the last step of the checkout. You can customize the note for the selling restriction in the snippets.

Examples of the use of the app:

• A customer group can be excluded from a payment method, for example, if the customers of a customer group do not pay their open invoices, they can be excluded from the payment method "invoice". 
  
• In Germany there is an export ban on hazardous chemicals. If your customer, who is not based in Germany, wants to order an affected item, the app will not allow this. 

Further information

General information
Our apps are developed on the basis of the standard functionalities of the basic Shopware 6 system. This applies to the functionalities and designs of the basic system. Individual themes cannot be taken into account when developing the app. It may therefore be necessary to make individual adjustments to the theme in order to display all elements/functionalities correctly.

Compatibility
We develop our apps with compatibility in mind. If compatibility cannot be guaranteed, we will note this in the app description. We cannot guarantee the compatibility of our apps with apps from other manufacturers. Due to the large number of apps offered in the Shopware Community Store, a compatibility check is not possible. Likewise, we cannot guarantee compatibility with Shopware apps that are not included in the Community Edition.

Support
We will check whether the specified error is caused by our apps or has another cause. Depending on the result of the investigation, we will inform you whether the rectification is chargeable or not. If independent changes have been made to our apps, the work involved will be invoiced. 

Test version
You can easily test all apps available in the Shopware Community Store from LENZ eBusiness. Choose the rental version of the app. The rental version always includes a trial month with which you can test our app free of charge for 30 days. Please take advantage of the trial month to make sure that the app meets your requirements.

Individual customizations
We make individual customizations to our apps. Send us an email to support@lenz-ebusiness.de with your contact details and your customization request. We will discuss your customization request with our team and then get back to you.