Order position comment - Product configurator
Description
Highlights
About the Extension
Allow your customers to add one or more comments to products when adding products to basket. So you can allow your customers to individualize products very easy.
Supported field types
- Text: Shows a single line text field.
- Textarea: Shows a multiline text field.
- Number: For numbers
- Select: For option fields
Features
- Up to Version 1.0.12: Comments can be added only once per product, that means, that the same product cannot be added to basket multiple times with different comments attached.
- From Version 1.0.13: In the app configuration, the option can be activated that a product can be placed in the shopping cart muliple times with different comments attached.
- Comments are directly added to the line item and not like Shopware's Custom Products app as product with childs. Therefore, Products with comments can be imported by your ERP-System like a normal product.
- The created comment field can be assigned to all items or only to selected products. As of version 5.0.1, assignment of products can be done via Dynamic Product Groups.
- The comments can be edited again in the shopping cart and checkout if the option is enabled.
- Comments can be directly assigned to specific sales channels.
- In the configuration, you can specify whether the order item comment is also output on the invoice, the delivery note and/or the cancellation invoice. You can also specify in the configuration of the extension whether the ‘Add to basket’ button should be hidden in the listing as soon as a comment field is assigned to the product or only when the comment field is a mandatory field.
- Optionally, the minimum and maximum length of the order comment as well as a pattern can be added.
- It is possible to add one or multiple comment groups. Every group contains the fields for commenting. Example for group with fields:
Group: Engraving
Fields:
- Engraving text (Text)
- Message for the production (Textarea) - Note: The app "Order position comment" is currently not compatible with Paypal Express on the item detail page.
- With the group type "selector" you can additional configure prices to the comment field. The price will be added to the basket.
Options
- Allow edit in cart: active / inactive
- Alllow to add same product multiple times to cart wirh different comments: active / inactive
- Show the comment on the invoice: active / inactive
- Show the comment on the delivery note: active / inactive
- Show the comment on the cancellation invoice: active / inactive
Further information
General
Our extensions are based on standard functions of Shopware 6 (Community Edition) and the standard responsive theme. Individual or heavily customised themes cannot be taken into account during development. In such cases, adjustments may be necessary to ensure full compatibility.
Compatibility
Our extensions are generally compatible with each other. If functions are mutually exclusive or overlap, we explicitly point this out in the extension description.
We guarantee compatibility with the Community Edition and the standard theme. If you encounter any difficulties, we will of course be happy to assist you. We cannot guarantee compatibility with third-party extensions or Shopware Premium extensions.
Support
Our support team is happy to help! Please submit your support request via your Shopware account.
Please check the following in advance:
- Latest version of the extension installed
- Valid rental licence
- Error also occurs in the standard theme
- Third-party extensions are deactivated
- No custom code modifications to the extension
For the analysis, we require:
- Unrestricted admin access
- Additional SSH or database access, if necessary
Important: You are responsible for setting up and removing access. We also recommend a staging or development environment for support.
If it is determined that the cause is not related to our extension (e.g. theme customisations, third-party plugins or server configuration), further analysis will be carried out at a charge after prior consultation.
Trial version
When you rent for the first time, you can test our extension free of charge for 30 days. Use the trial period to check out all the features at your leisure. If you have any questions, our support team will be happy to assist you at any time.
Customisations
Do you need a custom extension or customisation? We are happy to help:
- info@lenz-ebusiness.de – with a brief description of your requirements
- Or book an appointment directly at: https://lenz-ebusiness.de/kontakt/
Features
We always develop new features and extensions based on the latest Shopware version. All functions described always refer to the latest version of the respective extension.
Disclaimer
Our extensions are carefully developed and regularly updated. Nevertheless, we cannot guarantee error-free operation at all times, as shop configurations, server environments or third-party extensions can have individual influences.
We are not liable for damages unless they are due to intentional or grossly negligent behaviour on our part. Please always check the system requirements and compatibility in your shop environment before updating.
Transparency
Open and transparent communication is important to us. Your feedback helps us to continuously improve our extensions.
If you are satisfied, we would appreciate a positive review – it helps us and other shop operators alike.
You can find more information about our extensions in our documentation: https://docs.lenz-ebusiness.de/
Details
- Available: English, German
- Latest update: 5 February 2026
- Publication date: 22 April 2021
- Version: 7.0.7
- Category: Detail Page
Resources
Reviews (2)
Top-Plugin
Die Firma LENZ war bereit das Plugin um die Funktion Custom Product Groups zu erweitern, wofür wir sehr dankbar sind. Auch ein fehlender Textbaustein wurde schnell per Update übersetzbar gemacht.
Herausragender Support, optimale Funktionalität!
Als wir am Tag des Releases einen kleinen Bug bemerkt hatten, wurde dieser innerhalb kürzester Zeit behoben und das Update releast.
Vielen Dank für diesen außergewöhnlich guten Support!
About the Extension Partner
LENZ eBusiness GmbH
Partner Status
-
Shopware
Bronze Partner -
Shopware
Premium Extension Partner
Details
- Ø-Rating: 4.9
- Partner since: 2014
- Extensions: 87
- Certifications: Certifications
Support
- Based in: Germany
- Speaks: German, English
- Response time: Very quickly