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LENZ eBusiness GmbH

Knowledge Base / FAQ

Rating: 5.0

Average rating of 5 out of 5 stars

(1 reviews)
Downloads: <50

Description

Highlights

  • Expand your shop with a knowledge base / FAQ area
  • Easy creation of a knowledge base / FAQ area
  • Different page types are available

Features

  • Quick and easy to set up a knowledge base
  • Knowledge Base - Overview
  • Knowledge Base - Category page
  • Knowledge Base - article page
  • Optional: a CMS page can be assigned to the article page

About the Extension

Fill your Shopware shop with a knowledge base / FAQ-Pages to inform your customers perfectly. Create articles, categories and pages with interesting content for your customers.
You can assign a separate CMS page for the article page.

Page types:

  • Article page (Shows a single KB-Article, own URL)
  • Category page (A page that shows all articles that belongs to that category, own URL)
  • KB-page (A page with your handpicked KB-Categories, own URL)
  • KB-Overview (A page that shows all knowledge base pages.)
From v5.0.0 you can store a meta title and a meta description for each KB article, KB category and KB page.

Further information

General information
Our apps are developed on the basis of the standard functionalities of the basic Shopware 6 system. This applies to the functionalities and designs of the basic system. Individual themes cannot be taken into account when developing the app. It may therefore be necessary to make individual adjustments to the theme in order to display all elements/functionalities correctly.

Compatibility
We develop our apps with compatibility in mind. If compatibility cannot be guaranteed, we will note this in the app description. We cannot guarantee the compatibility of our apps with apps from other manufacturers. Due to the large number of apps offered in the Shopware Community Store, a compatibility check is not possible. Likewise, we cannot guarantee compatibility with Shopware apps that are not included in the Community Edition.

Support
We will check whether the specified error is caused by our apps or has another cause. Depending on the result of the investigation, we will inform you whether the rectification is chargeable or not. If independent changes have been made to our apps, the work involved will be invoiced. 

Test version
You can easily test all apps available in the Shopware Community Store from LENZ eBusiness. Choose the rental version of the app. The rental version always includes a trial month with which you can test our app free of charge for 30 days. Please take advantage of the trial month to make sure that the app meets your requirements.

Individual customizations
We make individual customizations to our apps. Send us an email to support@lenz-ebusiness.de with your contact details and your customization request. We will discuss your customization request with our team and then get back to you.

Details

  • Available: English, German
  • Latest update: 3 December 2024
  • Publication date: 28 April 2020
  • Version: 6.0.0
  • Category: Special features

Resources

Reviews (1)

Average rating
5.0

Average rating of 5 out of 5 stars

Based on 1 reviews
4.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support

100 %
0 %
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Write a review

If you downloaded this extension you can write a review in the Shopware Account.

Write a review
Ein tolles Plugin das wir als FAQ verwenden
5.0

Average rating of 5 out of 5 stars

by DR
1 September 2021 10:35
Nach langem Suchen sind wir fündig geworden und können unsere FAQ endlich strukturiert und inklusive Medien darstellen. Auch ein paar Änderungswünsche hinsichtlich der Individualisierung sowie ein Bug wurden schnell und kompetent per Update umgesetzt bzw. behoben.
4.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support

About the Extension Partner

LENZ eBusiness GmbH

LENZ eBusiness GmbH

Partner Status

  • Shopware Bronze Partner Shopware
    Bronze Partner
  • Shopware Premium Extension Partner Shopware
    Premium Extension Partner

Details

  • Ø-Rating: 4.9

    Average rating of 4.9 out of 5 stars

  • Partner since: 2014
  • Extensions: 91

Support

  • Based in: Germany
  • Speaks: German, English
  • Response time: Very quickly