Ready This is a plugin especially developed for Shopware 6
Embed customer chat via Facebook Messenger

Embed customer chat via Facebook Messenger

by mediameets GmbH no ratings yet Source Available 13 Downloads
Current version:


This plugin is available for Shopware 5
This manufacturer responds quickly to support requests
Plugin details
  • media80248741797
  • mediameets GmbH
  • 1.2.0
  • 17 Sep 2020
  • de_DE en_GB
  • 6.1.0 – 6.1.6
    6.2.0 – 6.2.3 – – –
NEW since August 2020 Make it easy for your shop customers to communicate with you via... more

Product information


  • Customer service via Facebook Messenger directly from your shop
  • Compatible with Shopware's Cookie Consent Tool
  • Customize the chat color to your shop theme
  • Easy installation and setup


NEW since August 2020

Make it easy for your shop customers to communicate with you via customer chat even without a Facebook account! The useful Facebook Chat can now be used by every visitor.

About the Facebook Chat

With the Facebook Chat plugin (formerly known as Facebook Customer Chat plugin) of the Facebook Messenger platform, you can integrate your Messenger experience directly into your website. This allows customers to communicate with your business at any time through the same personalized and engaging experiences they are used to with Messenger.

More detailed information about the Facebook Chat plugin can be found here at Facebook.

With our plugin you can easily and quickly integrate the Facebook Chat into your shop. There is only one requirement: a Facebook fan page with administrative access.

Our plugin offers you

  • easy installation and setup
  • configuring the color of the chat
  • the configuration of the welcome text
  • the configuration of the display mode and the display delay


To integrate the Facebook Chat you need a Facebook fan page with administrative access. All setup steps are provided in the installation instructions.


Do you have suggestions for improvement or would you like a new feature? - Write us at


We are looking forward to your reviews! We read them all. So we can know what's good. Or not.


Facebook and Facebook Messenger are registered trademarks of Facebook Inc. This Shopware plugin was not developed by Facebook Inc. and is therefore not available as a contact for this.

media:meets is a registered trademark of media:meets GmbH located in Essen.

Privacy protection

media:meets GmbH assumes no liability for data protection violations. Compliance with the data protection regulations lies within the responsibility of the site operator.

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Customer reviews

Installation manual

Steps in the Shopware Administration

  1. Install plugin
  2. Use to determine the Facebook page ID of your Facebook fan page and enter it into the configuration
  3. Customize and save configuration as you wish
  4. Activate plugin

Steps on Facebook

  1. Go to the “Settings” section of your Facebook fan page
  2. Go to the “Messenger platform” sub-item
  3. Scroll to the “Approved Domains” section
  4. Enter all domains of your shops, where you want the chat plugin to appear, into the field
  5. “Save” your settings

If all steps have been completed completely and correctly, the next page view of your shop will show the Customer Chat.


Version 1.2.0


  • Changed config field of chat color to colorpicker
  • Dropped support for Shopware 6.1
  • Plugin icon

Version 1.1.0


- PHP/JavaScript/CSS code quality (tools)

- Shopware 6.2 & 6.3 compatibility

- Plugin settings tile

- Store assets


- Plugin icon

- Facebook Chat code

Version 1.0.0

Initial release of the plugin

About the manufacturer

mediameets GmbH mediameets GmbH 15 Extensions 5 Ø Rating
Current version:


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