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Melomate UG (haftungsbeschränkt)

Alternate Shipping Email for Carrier Notifications

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Downloads: <10

Description

Highlights

  • Ideal for dropshipping and external 3PL workflows
  • Clear separation of operational carrier updates vs. store communication
  • Lower support workload through direct carrier status emails
  • Improved delivery success via proactive notifications
  • Fast rollout within minutes, zero theme changes

Features

  • No template changes or custom coding required
  • Uses custom fields for low conflict potential and high update resilience (performant and robust)
  • Compatible with standard storefront and API processes
  • Frontend texts are configurable per language in Admin under “Settings → Snippets”
  • Custom fields can be used in Rule and Flow Builder (e.g., send an internal email if the field is set)
  • Visibility controlled via Rule Builder (e.g., by shipping method/country/customer group)
  • Setup assistance and support included
  • GDPR‑compliant usage possible
  • Integration with Pickware shipping plugins: passes the alternate email during label creation, if supported by the carrier
  • Optional field: control display and required state via rules
  • Email validation with clear, localized error messages
  • Multilingual labels and help texts
  • Works in checkout, address management, and order creation via API
  • No impact on standard store emails or system notifications
  • Clean uninstall: removes the custom field on request without leftovers

About the Extension

This plugin adds an extra email field to the shipping address used exclusively for carrier notifications (e.g., tracking and delivery options). Your store emails remain unchanged and continue to go to the standard address.

Together with Pickware shipping plugins (e.g., DHL, GLS, Deutsche Post), the alternate email is automatically sent to the carrier during label creation — provided the carrier supports this field.


Why this plugin?

  • Clear separation of store messaging and carrier updates
  • Fewer “Where is my order?” tickets for your support
  • Ideal for dropshipping and external fulfillment partners
  • High stability via custom fields and Rule/Flow Builder
  • No theme or template changes required


Technical details

  • Leverages a performant, update‑resistant custom field
  • Compatible with standard storefront and API flows
  • Translatable labels via Administration > Snippets
  • Control visibility and required state with the Rule Builder
  • GDPR‑compliant usage possible


Other shipping plugins: Use with additional shipping extensions may be possible. Please contact us and we will assess compatibility and potential integration.


For similar use cases, such as dropshipping, we offer additional compatible Shopware 6 extensions. You can find our portfolio in the Shopware Store.


Details

  • Available: English, German
  • Latest update: 8 September 2025
  • Publication date: 6 September 2025
  • Version: 1.0.3
  • Category: Shipping provider

Resources

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About the Extension Partner

Melomate UG (haftungsbeschränkt)

Melomate UG (haftungsbeschränkt)

Partner Status

  • Shopware Extension Partner Shopware
    Extension Partner

Details

  • Ø-Rating: 5

    Average rating of 5 out of 5 stars

  • Partner since: 2024
  • Extensions: 5

Support

  • Based in: Germany
  • Speaks: German, English
  • Response time: Very quickly