Send order documents to additional e-mail addresses - DocumentsSubscriber

About the Extension

With the new Shopware 6 extension DocumentsSubscriber, it is now very easy to automatically send the documents created in the shop to everyone who needs this information. Especially with B2B orders, different people or departments often need to be informed. Whether buyer or supplier, accounting or warehouse management: invoices, credit notes, delivery notes, vouchers or cancellation invoices always arrive safely and on time with the extension.

Simply set up and save time

DocumentsSubscriber extends the registration form and for existing customers the customer account with a notification management. The customer only has to enter the e-mail addresses for the corresponding documents. As soon as a document of this type is created, the additional recipient receives an e-mail with the document as an attachment.

This saves time in processing and annoying enquiries and hassle, because now no document is late or forgotten altogether. Simply information for everyone who needs it!

Flexible and adaptable at any time

Another advantage is that the extension is very easy to use and the settings can be adjusted at any time. In the notification management in the customer account, e-mail addresses can be newly created or changed.
All additional document recipients are stored in the customer account so that the administrator has access to the settings at any time.

Everything in flow

Using your own triggers and actions, documents can also be sent automatically to additional recipients, e.g. a created invoice can be sent directly to your own accounting department as soon as it has been created in the shop.

FAQ

Compatibility

Our extension is generally compatible with all our own extensions, provided that the respective functionalities do not conflict with each other.
For third-party extensions, including Shopware’s premium extensions, we cannot guarantee unrestricted compatibility. Should any issues arise in this context, our support team will be happy to assist you.
Naturally, when new Shopware versions are released, we ensure that our extension is made compatible with them in a timely manner.
Please note that our statements refer to the Shopware Community Edition with the standard responsive theme.

Support

Do you need assistance? Our support team is at your disposal in both German and English.

To process your request as quickly as possible, please ensure that:

• The latest version of our extension, compatible with your Shopware version, is installed
• You have a valid rental or subscription license
• The issue also occurs in the Shopware standard theme and with all third-party extensions deactivated
• No changes have been made by you or third parties to the plugin code
• You have studied the manual in advance, as it already contains many helpful pieces of information

In most cases, it is necessary for us to have unrestricted access to your shop’s administration in order to analyze and fix the problem. Additionally, it may be required for you to provide us with FTP or ideally SSH credentials for your server. Please note that setting up and later removing these accesses is your responsibility.

For a smooth troubleshooting process, we recommend conducting support in a staging or development environment. This allows issues to be reproduced under controlled conditions without affecting your live shop.

To submit a support request, please use your Shopware account or our support portal at https://support.netinventors.de.

Please note:
For paid extensions, we offer free support.
For free extensions, we are also happy to assist you, but we will charge for the effort separately.

Trial Version

Of course, you can test all our extensions free of charge for 30 days.
Use this time to familiarize yourself thoroughly with the functions before making a decision.
If you require advice, just contact our support at https://support.netinventors.de.

Features

We generally develop new features based on the latest available Shopware version.
The functions and highlights listed in our product descriptions therefore always refer to the newest Shopware feature version available at the time of release.

Custom Development

Do you need an extension tailored exactly to your requirements?
We are happy to customize existing extensions or develop a completely new plugin according to your specifications.
Just get in touch with us and let us know how we can assist you.

Transparency and Ongoing Development

We place great value on open and transparent communication. Through regular updates and ongoing development, we ensure that our extensions are always up-to-date. Your feedback is particularly important to us—it helps us better tailor our products to your needs.
If you are satisfied with our extension, we would also greatly appreciate a review—it helps other users with their purchasing decisions.

Disclaimer

Despite careful testing and continuous development of our extensions, we do not guarantee their error-free operation in all conceivable system environments. We are not liable for damages resulting from the use of our products, unless these are based on intentional or grossly negligent behavior on our part. Please check before use and when updating that all requirements in your system environment are met.

Links

• Manual
• Support
• Net Inventors GmbH