Google Customer Reviews with Badge - GoogleCustomerReviews

About the Extension

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You search online for a new restaurant or product, compare a few offers and look in customer reviews - only then is a
decision made. Do you do that too? No wonder, because the reviews of other customers have a significant impact on your
own purchase decision, which has even been scientifically proven (Bitkom study 2017). So that new customers can benefit from
the experience of your existing customers, you can now use our Shopware plugin "Google Customer Reviews".
With this free and open source plugin, you can easily activate the Google customer reviews for your online shop.

This function gives your customers the opportunity to better assess your products based on the experiences of other
customers and thus provides a good guide for their purchase decision. And there is also a great added value for you:
The reviews give you direct feedback on your offer and you get to know the needs and wishes of your customers even better. A
win-win situation for both sides!

Would you like another feature? With the plugin you can easily activate whether the Google ratings should be displayed
as a badge. You can also choose the position on the bottom left or right.

FAQ

Compatibility

Our extension is generally compatible with all our own extensions, provided that the respective functionalities do not conflict with each other.
For third-party extensions, including Shopware’s premium extensions, we cannot guarantee unrestricted compatibility. Should any issues arise in this context, our support team will be happy to assist you.
Naturally, when new Shopware versions are released, we ensure that our extension is made compatible with them in a timely manner.
Please note that our statements refer to the Shopware Community Edition with the standard responsive theme.

Support

Do you need assistance? Our support team is at your disposal in both German and English.

To process your request as quickly as possible, please ensure that:

• The latest version of our extension, compatible with your Shopware version, is installed
• You have a valid rental or subscription license
• The issue also occurs in the Shopware standard theme and with all third-party extensions deactivated
• No changes have been made by you or third parties to the plugin code
• You have studied the manual in advance, as it already contains many helpful pieces of information

In most cases, it is necessary for us to have unrestricted access to your shop’s administration in order to analyze and fix the problem. Additionally, it may be required for you to provide us with FTP or ideally SSH credentials for your server. Please note that setting up and later removing these accesses is your responsibility.

For a smooth troubleshooting process, we recommend conducting support in a staging or development environment. This allows issues to be reproduced under controlled conditions without affecting your live shop.

To submit a support request, please use your Shopware account or our support portal at https://support.netinventors.de.

Please note:
For paid extensions, we offer free support.
For free extensions, we are also happy to assist you, but we will charge for the effort separately.

Trial Version

Of course, you can test all our extensions free of charge for 30 days.
Use this time to familiarize yourself thoroughly with the functions before making a decision.
If you require advice, just contact our support at https://support.netinventors.de.

Features

We generally develop new features based on the latest available Shopware version.
The functions and highlights listed in our product descriptions therefore always refer to the newest Shopware feature version available at the time of release.

Custom Development

Do you need an extension tailored exactly to your requirements?
We are happy to customize existing extensions or develop a completely new plugin according to your specifications.
Just get in touch with us and let us know how we can assist you.

Transparency and Ongoing Development

We place great value on open and transparent communication. Through regular updates and ongoing development, we ensure that our extensions are always up-to-date. Your feedback is particularly important to us—it helps us better tailor our products to your needs.
If you are satisfied with our extension, we would also greatly appreciate a review—it helps other users with their purchasing decisions.

Disclaimer

Despite careful testing and continuous development of our extensions, we do not guarantee their error-free operation in all conceivable system environments. We are not liable for damages resulting from the use of our products, unless these are based on intentional or grossly negligent behavior on our part. Please check before use and when updating that all requirements in your system environment are met.

Links

• Manual
• Support
• Net Inventors GmbH