Ready This is a plugin especially developed for Shopware 6
Shopware integration for Zendesk

Shopware integration for Zendesk

by netzperfekt no ratings yet Source Available 16 Downloads
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Version:

This plugin is available for Shopware 5
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Plugin details
  • Netzp54845699329
  • netzperfekt
  • 1.0.0
  • 23 May 2020
  • de_DE en_GB
  • 6.2.0 – 6.2.3
    6.3.0.0 – 6.3.0.2
    6.3.1.0 – 6.3.1.1
    6.3.2.0 – 6.3.2.1
    6.3.3.0
Optimize your support with Zendesk! If you are using Zendesk, the Zendesk Shopware integration... more

Product information

Highlights

  • Provide faster support with Zendesk and streamline customer service operations
  • Integrate the Zendesk widget into your shop - direct contact for your customers

Features

  • Direct access to customer data in Zendesk
  • All orders of a customer
  • show documents
  • Easy widget integration into the shop

Description

Optimize your support with Zendesk!

If you are using Zendesk, the Zendesk Shopware integration gives you quick access to the related customer data, orders and order items and documents - directly in the Zendesk backend!

Furthermore, a Zendesk widget can be integrated into your shopware store with a few simple steps. This allows your users to create Zendesk tickets directly in the shop.

Please note: this plugin only works with a Zendesk account (which has to be paid for).


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Customer reviews

Installation manual

  • Install and activate the Shopware plugin as usual in the Plugin Manager
  • The free Zendesk app (available from the Zendesk Marketplace (https://www.zendesk.de/apps/, search for Shopware 6) must be installed in the Zendesk backend. 
  • When installing in Zendesk, enter the Shopurl and the Shopware login data (these are displayed in the configuration of the Shopware plugin)
  • As soon as a ticket is found in Zendesk with a known email address, the associated data is displayed.

Changelog

Version 1.0.0

Initial plugin version

About the manufacturer

netzperfekt netzperfekt Shopware Business Partner Shopware Business Partner 52 Extensions 5 Ø Rating
Current version:

Version:

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