B2B Assign customer group at registration

About the Extension

Business customers end up in the wrong customer group?

In the Shopware standard, every new customer gets the same customer group, whether it is a private person or a company. Yet the customer group decides what a customer sees and pays in your shop: net prices or special conditions via rules, for example. If a business customer lands in the wrong group, the shop does not fit them.

You know the result: someone on your team checks every new registration, opens the customer in the Administration and changes the customer group by hand. That takes time, turns into a permanent chore with many registrations and is prone to errors. If a change is forgotten, a business customer shops with the wrong prices.

B2B assigns the customer group automatically at registration

With B2B, that is taken care of. As soon as a customer registers in the shop and selects the account type "Company", they are assigned to the customer group you defined right after registration. No action, no waiting time and no one who has to remember it.

This is how it works day to day:

• The account type decides. Only customers with the account type "Company" receive the customer group. Private customers stay in the sales channel's default customer group.
• You choose the customer group yourself. In the configuration you define which existing customer group business customers receive, such as your retailer group with net prices.
• Configurable per sales channel. You can switch the assignment on or off for each sales channel individually and set a customer group of its own there. This lets you run several shops with different rules.
• Only at registration. Existing customers are left untouched. If you want to change a customer's group later, you do it as usual in the Administration.

Easy to set up, effective immediately

You install B2B like any other extension, open the configuration and choose two things: whether the assignment should be active in the sales channel and which customer group business customers receive. Nothing more is needed. From the next registration on, the assignment runs on its own.

The extension is deliberately lean. It does not interfere with prices, permissions or your checkout, but only sets the customer group you specified. That makes it reliable and easy to follow, also for colleagues who look after the shop later.

Who B2B is for

B2B suits every Shopware 6.7 shop that serves private and business customers at the same time and wants to offer business customers their own conditions, for example:

• Retailers with a mixed customer base of end consumers and commercial customers
• Shops that want to show net prices to business customers
• Operators of several sales channels who want to assign a different customer group per channel
• Teams that want to get rid of manually checking every new registration

If you have been sorting business customers by hand, B2B saves you this step with every single registration. With a growing number of customers this is noticeable: the assignment is right from the start, and business customers see the prices and conditions meant for them from day one.

Get started

Install B2B via the Shopware Store, set the desired customer group in the configuration and test the assignment with a test registration as "Company". You will find step-by-step instructions in the manual for the extension. Still have questions? Our support is happy to help in German and English.

Even more functions

If you are looking for a comprehensive B2B solution, e.g. to only display prices after registration, we recommend our AccessManager.

FAQ

Compatibility

Our extension is generally compatible with all our own extensions, provided that the respective functionalities do not conflict with each other.
For third-party extensions, including Shopware’s premium extensions, we cannot guarantee unrestricted compatibility. Should any issues arise in this context, our support team will be happy to assist you.
Naturally, when new Shopware versions are released, we ensure that our extension is made compatible with them in a timely manner.
Please note that our statements refer to the Shopware Community Edition with the standard responsive theme.

Support

Do you need assistance? Our support team is at your disposal in both German and English.

To process your request as quickly as possible, please ensure that:

• The latest version of our extension, compatible with your Shopware version, is installed
• You have a valid rental or subscription license
• The issue also occurs in the Shopware standard theme and with all third-party extensions deactivated
• No changes have been made by you or third parties to the plugin code
• You have studied the manual in advance, as it already contains many helpful pieces of information

In most cases, it is necessary for us to have unrestricted access to your shop’s administration in order to analyze and fix the problem. Additionally, it may be required for you to provide us with FTP or ideally SSH credentials for your server. Please note that setting up and later removing these accesses is your responsibility.

For a smooth troubleshooting process, we recommend conducting support in a staging or development environment. This allows issues to be reproduced under controlled conditions without affecting your live shop.

To submit a support request, please use your Shopware account or our support portal at https://support.netinventors.de.

Please note:
For paid extensions, we offer free support.
For free extensions, we are also happy to assist you, but we will charge for the effort separately.

Trial Version

Of course, you can test all our extensions free of charge for 30 days.
Use this time to familiarize yourself thoroughly with the functions before making a decision.
If you require advice, just contact our support at https://support.netinventors.de.

Features

We generally develop new features based on the latest available Shopware version.
The functions and highlights listed in our product descriptions therefore always refer to the newest Shopware feature version available at the time of release.

Custom Development

Do you need an extension tailored exactly to your requirements?
We are happy to customize existing extensions or develop a completely new plugin according to your specifications.
Just get in touch with us and let us know how we can assist you.

Transparency and Ongoing Development

We place great value on open and transparent communication. Through regular updates and ongoing development, we ensure that our extensions are always up-to-date. Your feedback is particularly important to us—it helps us better tailor our products to your needs.
If you are satisfied with our extension, we would also greatly appreciate a review—it helps other users with their purchasing decisions.

Disclaimer

Despite careful testing and continuous development of our extensions, we do not guarantee their error-free operation in all conceivable system environments. We are not liable for damages resulting from the use of our products, unless these are based on intentional or grossly negligent behavior on our part. Please check before use and when updating that all requirements in your system environment are met.

Links

• Manual
• Support
• Net Inventors GmbH