Withdrawal button & withdrawal form

by ACRIS E-Commerce GmbH

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Downloads: <10

Extends Shopware with a digital withdrawal form featuring configurable withdrawal validation based on order and shipping status, as well as management of withdrawal requests.

Annually €8.33* /month €118.80 * €99.90* /year 15.91% discount In comparison to the regular monthly price

Monthly €9.90* /month Cancelable monthly

Compatible with:

6.7.0.0 - 6.7.11.1

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Easy order withdrawal directly in the Shopware storefront
Support for registered customers and guest orders
Automatic validation of withdrawal periods based on order and shipping status
Flexible configuration of withdrawal eligibility
Overview of all withdrawal requests in the customer account

Features

Provides a digital withdrawal form for submitting withdrawal requests
Configurable withdrawal eligibility based on order or shipping status
Automatic validation of the withdrawal period with configurable duration and optional delay after a status change
Customizable form URL for integration into the shop
Storage and management of all submitted withdrawal requests in the administration

Overview of submitted withdrawal requests in the customer account
Automatic email notifications using multilingual email templates
Dedicated Flow Builder event for automating custom processes

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About the Extension

Purpose of the Plugin

This plugin extends Shopware with a digital withdrawal form that allows customers to submit withdrawal requests online. It supports both registered customers and guest orders. Withdrawal eligibility is validated based on configurable rules, allowing the withdrawal process to be adapted to individual requirements.

Digital Withdrawal Form
The plugin provides a withdrawal form in the storefront that enables customers to submit their withdrawal requests online. The form can be used by both registered customers and guest customers.

Configurable Withdrawal Eligibility
Withdrawal eligibility can be defined based on order or shipping status. In addition, the withdrawal period can be configured, and an optional delay after a status change can be applied. Before a withdrawal request is submitted, the plugin automatically checks whether the configured conditions are met.

Management of Withdrawal Requests
All submitted withdrawal requests are stored in the Shopware administration and can be managed there. Customers can also view an overview of their submitted withdrawal requests in their customer account.

Notifications and Automation
Multilingual email templates are available for new withdrawal requests. In addition, the plugin provides a dedicated Flow Builder event that can be used to implement custom automation and workflows.

This extension is highlighted as part of the Premium Partner Program and can therefore be displayed with priority in the store.

Details

Available: English, German
Latest update: 30 June 2026
Publication date: 2 July 2026
Version: 2.1.1
Category: Checkout / Cart process

Resources

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About the Extension Partner

ACRIS E-Commerce GmbH

See all extensions

Partner Status

Shopware
Bronze Partner
Shopware
Premium Extension Partner

Details

Ø-Rating: 5

Average rating of 5 out of 5 stars
Partner since: 2015
Extensions: 207
Certifications: 7

Support

Based in: Austria
Speaks: German, English
Response time: Very quickly

Shopware 6 certified